Teams at Association of Certified Fraud Examiners (ACFE)

Monitors CFE exam administration and proctoring activities, investigates candidate misconduct and security breaches, analyzes suspicious exam trends, audits completed sessions, and documents findings. The role manages vendor relationships, maintains incident records, researches certification standards, updates procedures, supports exam administration, and communicates with candidates and stakeholders. It also contributes to investigations involving unauthorized use of protected exam materials and recommends preventive process improvements.

Processes purchase orders, invoices, cancellations, and incoming payments while reconciling accounts and ensuring billing accuracy. Responds to customer and employee inquiries, maintains billing and customer records, prepares invoices, reports, and statements, and resolves discrepancies. Supports membership terminations, billing platform projects, system testing, and process updates. Requires strong organization, communication, attention to detail, multitasking, and Microsoft Office proficiency.

Supports the Certified Fraud Examiner credential program by reviewing applications, verifying requirements, maintaining records, analyzing applicant data, and assisting candidates and members. Processes certificate orders and verification requests, performs quality assurance and audits, identifies anomalies, escalates suspected misconduct, collaborates with internal teams, and maintains program documentation and procedures.