Jobs at Airlock Digital

Drive new business growth in NSW and New Zealand for Airlock Digital by building relationships with channel partners and managing the sales cycle from opportunity identification to closing.

The Senior Technical Support Representative resolves complex technical issues, supports customers, collaborates with development on bugs, and enhances support processes.

The Customer Renewals Manager will handle renewals for Scale customers, drive engagement through automation, identify churn risks, and collaborate cross-functionally to enhance renewal processes, optimizing growth opportunities.

The Customer Success Advisor manages post-sales customer relationships for Airlock Digital, ensuring value-driven experiences, guiding customers through their lifecycle, and identifying opportunities for expansion.

The Channel Account Manager will develop and execute strategies for channel partners, drive pipeline creation, manage relationships, and ensure revenue growth.

The Senior Site Reliability Engineer ensures the reliability and performance of systems, collaborating with teams to troubleshoot issues and implement scalable solutions.

The Channel Sales Engineer will enhance partner delivery capabilities, support sales cycles, create training, and develop frameworks for consistency in Airlock solutions.

The Technical Success Specialist manages self-service customer support, driving satisfaction and product adoption through effective communication, resource creation, and proactive engagement with customers.