Manage customer implementation projects from initiation through closure while providing technical consultation on SaaS configuration, SSO, APIs, data integrations, LTI applications, permissions, content migration, and customization. Responsibilities include requirements gathering, scheduling, risk management, stakeholder communication, documentation, technical solution design, and customer guidance on platform integrations and AI opportunities.

Senior leader responsible for shaping and scaling Instructure's partner ecosystem and channel programs to drive revenue. Builds and manages reseller, integration, ISV, and strategic technology partnerships, aligns cross-functional GTM plans, forecasts bookings, and manages budgets. Measures partner performance, expands government and consortia relationships, and discovers alternative revenue models.