The Senior Technical Support Engineer will manage a variety of technical support issues, troubleshoot networking and hardware issues, collaborate with product development engineers and other teams, and contribute to the customer knowledge base, ensuring timely updates and resolutions for customers within the Asia-Pacific region.

The Business Development Manager is responsible for supporting customers and pursuing new business opportunities within the IoT sector. Key tasks include developing sales plans, conducting market research, managing customer relationships, and overseeing the sales cycle. This role requires both teamwork and independent work, with a strong emphasis on effective communication and solution selling.