Leads cross-functional commercialisation projects from scope definition through implementation, ensuring delivery on time, within cost, quality, and scope requirements. Manages timelines, risks, issues, stakeholder alignment, business cases, sourcing solutions, site capability and capacity initiatives, project reporting, and governance forums across marketing, finance, research, quality, procurement, manufacturing, customer service, and logistics.

Owns the Customer Service and Logistics digital improvement pipeline, delivering dashboards, automations, analytics, and reporting tools that generate measurable savings and service improvements. Leads the National Distribution Control Tower project, including requirements, solution design, testing, integration, and hypercare. Builds digital capability through training, monitors infrastructure risks, supports Lean Six Sigma initiatives, and maintains safety reporting tools. The role requires collaboration across supply chain functions and accountability for validated digital benefits.