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Top Operations & Support Jobs in Melbourne, VIC
Artificial Intelligence • Internet of Things • Machine Learning • Software • Analytics • Industrial • Manufacturing
Lead and develop a global Level 2 Technical Support team, own incident escalations, ensure SLA adherence, troubleshoot cloud and factory systems, coordinate cross-functional resolution, maintain documentation and knowledge base, engage customers across APAC/Americas, and participate in on-call rotation and occasional international travel.
Top Skills:
Cloud ApplicationsDatabasesIotLog AnalysisSQL
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