The Client Experience Associate at Movable Ink will support the client portfolio across APAC by learning the Movable Ink platform, assisting the Client Experience Manager, handling client communications, pulling campaign results, preparing presentations, managing client meetings, troubleshooting queries, and producing documentation for custom projects.

As a Technical Support Specialist, you will investigate and resolve complex customer issues, improve product quality, and enhance the customer experience through documentation and internal tools. You will support requests, educate clients, and participate in on-call rotations.

The Client Experience Manager will serve as the primary contact for clients at Movable Ink, ensuring success through collaboration on campaigns and projects. This role involves managing accounts, identifying growth opportunities, leading interactive sessions, and driving strategic use cases to boost ROI through the company's software solutions.