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Top Customer Success Jobs in Melbourne, VIC

Reposted 2 Days AgoSaved
In-Office
Melbourne, Victoria, AUS
Junior
Junior
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Customer Service Advocate will handle complex customer inquiries, provide technical payment resolution guidance, and enhance customer experience through problem-solving and service delivery.
3 Days AgoSaved
In-Office
Melbourne, Victoria, AUS
Mid level
Mid level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Dispute Resolution Specialist resolves complex customer and merchant disputes, manages complaint lifecycles, and provides analytical insights to improve processes. Responsible for communicating with external bodies and preparing detailed responses.
Reposted 3 Days AgoSaved
In-Office
Melbourne, Victoria, AUS
Junior
Junior
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead a team handling external complaints, ensure compliance with regulations, analyze complaint data, and maintain strong stakeholder engagement to enhance customer experience.
Reposted 7 Days AgoSaved
In-Office
Melbourne, Victoria, AUS
Mid level
Mid level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Technical Account Manager collaborates with merchants and agencies to provide technical support and solutions, driving integration success and maintaining client relationships.
Top Skills: CSSDatadogHTMLJavaScriptSQLSumologic
Reposted 11 Days AgoSaved
In-Office or Remote
Melbourne, Victoria, AUS
Senior level
Senior level
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead and inspire the Afterpay customer service team, optimizing processes and enhancing customer experience through strategic planning and team development.
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