Top Customer Success Jobs in Melbourne, VIC

The Seller Onboarding Specialist guides Australian merchants through the onboarding process, ensuring they leverage Square's platform effectively while managing multiple projects and improving offerings.

Lead a team handling external complaints, ensure compliance with regulations, analyze complaint data, and maintain strong stakeholder engagement to enhance customer experience.

The Dispute Resolution Specialist resolves complex customer and merchant disputes, manages complaint lifecycles, and provides analytical insights to improve processes. Responsible for communicating with external bodies and preparing detailed responses.

As a Customer Success Advocate, you will support Square sellers through phone and email, resolving issues, providing guidance, and offering insights to improve their experience while working in a dynamic environment.