Top Customer Success & Experience Jobs in Melbourne, VIC

Manage the onboarding process for Australian merchants, ensuring they are educated and trained on Square's platform. Collaborate with internal teams, conduct training, and address potential obstacles during onboarding.

As a Customer Success Analyst, you will support strategic initiatives by analyzing operations, representing customer needs, and driving improvements across cross-functional teams to enhance customer retention and satisfaction.

As a Solutions Engineer, you will drive complex integrations with enterprise merchants, collaborating with Sales and Product teams to showcase APIs and solve technical issues, acting as a trusted advisor for scalable integration solutions.

The Compliance Specialist role involves monitoring and analyzing compliance queues, managing non-compliance cases, and supporting KYC processes in a remote setup.

As a Dispute Resolution Specialist, you will resolve customer and merchant disputes, provide escalated complaint support, analyze data, and ensure timely, fair outcomes.