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Top Customer Success & Experience Jobs in Melbourne, VIC
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Manage a portfolio of SMB merchants to retain and grow accounts through consultative relationships, product adoption, upsells, and cross-functional advocacy. Deliver measurable outcomes, coach businesses, and drive expansion while representing merchant needs internally.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Lead a team of 8-10 SMB Account Managers to drive revenue expansion, software adoption, and retention. Coach and develop the team, manage pipeline and performance cadences, handle escalations, partner cross-functionally, and deliver measurable customer outcomes while supporting OKRs and program improvements.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The Senior Partnerships Manager will develop a portfolio of strategic partners, focusing on sourcing, negotiating, and scaling partnerships to drive lead generation and seller acquisition while collaborating cross-functionally.
Top Skills:
EcommerceFintechPaymentsSaaS
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