Leads enterprise AI proof-of-concept engagements on ServiceNow, from discovery and scoping through working prototypes and implementation handoff. Partners with executives, sales teams, and AI engineers to identify use cases, design architectures, configure Now Assist and AI agents, integrate enterprise data, define success metrics, and deliver measurable outcomes within short timelines. Builds reusable prompts, agent templates, integration patterns, and reference solutions while advising customers on AI governance and enterprise workflow automation.