Leads enterprise AI proof-of-concept engagements on ServiceNow, from discovery and scoping through working prototypes and implementation handoff. Partners with executives, sales teams, and AI engineers to identify use cases, design architectures, configure Now Assist and AI agents, integrate enterprise data, define success metrics, and deliver measurable outcomes within short timelines. Builds reusable prompts, agent templates, integration patterns, and reference solutions while advising customers on AI governance and enterprise workflow automation.

Leads executive-level strategic advisory engagements across Australia and New Zealand, helping C-suite and board stakeholders define transformation priorities, build investment cases, quantify business value, and align on growth, resilience, productivity, and risk outcomes. Partners with sales and account teams on major deals, mentors teams in value selling, develops thought leadership, and provides market insights to product and engineering teams. Requires extensive strategy consulting or value advisory experience, enterprise technology fluency, and travel up to 50%.