Workfront Automation Senior Specialist

Job Summary

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritizes wellbeing and choice.

About the Role

• As the Workfront Automation Senior Specialist you will sit in Digital Foundations team delivering new capability to drive efficiency across our content workflows. Your primary goal is to transform manual workflows into streamlined, automated "agentic" processes that reduce friction and increase organizational velocity.
• The role will be responsible for the architecture, development, and maintenance of the Adobe Workfront ecosystem and its integration with AI-driven automation agents. This role focuses on leveraging Workfront Fusion and modern Agentic AI frameworks to ensure data flows seamlessly between systems and that repetitive tasks are handled by autonomous agents.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business.
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

• System Architecture – Understand the scalable Workfront object models (Custom Forms, Project Templates, Programs) to support automation.
• Workflow Automation - Build and maintain complex scenarios in Workfront Fusion (make.com) to connect to Workfront workflows
• Agent Development - Develop and deploy AI agents/bots that can be added to the workflows to drive efficiency and quality.
• API Integration - Write custom scripts and utilize Workfront’s REST API to perform bulk updates or specialized data migrations.
• Governance & QA - Establish error-handling protocols for automations to ensure data integrity and prevent "looping" or system crashes.

About You

You will bring these skills and experiences to successful in the role:

• Platform Expertise: Mastery of Adobe Workfront (system admin level) and Workfront Fusion.
• Coding & Scripting: Proficiency in JavaScript or Python for custom API calls and data transformation.
• Integration Logic: Deep understanding of Webhooks, JSON, OAuth2, and RESTful API structures.
• AI/Automation: Experience with LLM orchestration (e.g., LangChain, OpenAI API) to build agents that interact with project metadata.
• Data Architecture: Ability to map complex data relationships between disparate SaaS platforms.

You are a strategic innovator who can interpret a business need and develop the technical capability. You are an advocate for using AI technology and driving AI-driven experiences that deliver measurable business impact such as:

• The "Translator" Ability: Can listen to a non-technical Project Manager’s pain points and translate them into a technical workflow.
• Problem-Solving Resiliency: Automation often breaks when APIs change; this role requires a "debug-first" mindset and patience.
• Iterative Mindset: Understands that the first version of an automation is rarely the final one; values continuous optimization.

If you want to be surrounded by top talent at a company that gives back to the community, apply now!

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As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment