At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
MAIN PURPOSE OF THE ROLE &RESPONSIBILITIES IN THE BUSINESS:
As an Engagement Manager in Kainos, you’ll fully manage the successful implementation of solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition and delivery of solutions that are fit for purpose and commercially viable.
You’ll take accountability for the complete delivery lifecycle alongside Technical and Solution Architects. You’ll manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects. This will include project planning, staffing, milestone tracking, commercial management, and customer satisfaction.
This is a hybrid role, but there will be 2 days on a client site in Perth.
Your key responsibilities include:
Commercially managing the implementation of solutions from pre-sales through implementation and hand over.
Acting as the key client interface between functional and technical teams and the client.
Pragmatically offering domain experience to provide functional insight and thought-leadership.
Managing all aspects of project delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction.
Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic.
Agreeing objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.
Identifying requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.
Creating well structured & accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement.
Identifying and actioning appropriately opportunities to win business, including negotiating and closing at a senior client level.
Must have:
Experience in implementing successful software projects within a commercial environment
Working with Workday
Strong functional domain expertise including areas such as HR and Finance (including Payroll)
Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live and service management
Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations.
Excellent commercial management, influencing and negotiation skills
Experience in the production of business cases and commercial documentation
Success in identifying and taking appropriate action on opportunities for additional business.
Understanding of risk management and able to manage risk
Highly flexible (including willingness to work away from home base).
Nice to have:
RPA/Intelligent Automation implementation experience, specifically UiPath or Power Platform.
PRINCE 2 (or similar) certification.
Experience of user research, analytics and design disciplines and their contribution to the effective delivery of digital services and platforms.
Experience of managing, mentoring and developing teams
Evidence of securing significant follow-on business with an existing client.
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
