Sales Operations Coordinator

IN A NUTSHELL

Since launching with five wallets 15 years ago, Bellroy has shipped carry goods to 172 countries from warehouses on four continents. We now release over 50 new products a year and sell through 1200+ doorways worldwide. Our Logistics & Sales Operations team is essential in making sure those products reach our customers efficiently, accurately and on time.

As our Sales Operations Coordinator, you’ll play a vital role in supporting our wholesale channel. You’ll work closely with our sales coordinators, demand planners and third-party logistics providers to help manage stock levels, prepare order instructions, and ensure transaction accuracy. You’ll also support onboarding for new wholesale partners, coordinate large or complex orders, and maintain accurate data across our systems.

This is a role for someone who’s organised, thoughtful, and loves keeping things running smoothly behind the scenes. If you're someone who enjoys solving puzzles, improving processes, and working across teams to make things better, we think you'll enjoy this one.

YOU COULD BE THE ONE, IF YOU…

• Have 2+ years’ experience in a related role - ideally within logistics, supply chain or sales operations
• Are organised, reliable, and confident juggling multiple priorities
• Are logical and methodical in your problem-solving
• Communicate clearly and enjoy working with others to get things done
• Are comfortable and enjoy using Excel or Google Sheets (pivot tables, VLOOKUPs, IF statements, etc.)
• Want to grow in a collaborative team within a fast-moving, product-focused business

IF YOU WERE HERE LAST WEEK YOU MIGHT HAVE…

• Collaborated with sales coordinators to develop onboarding documentation and routing guides for new wholesale customers
• Worked with the demand planner and sales coordinator to track inventory for a key PO and ensure that stock is available ahead of the cancel date.
• Helped create a shipping calculator tool with our supply chain analyst, supporting internal teams to make informed freight decisions
• Coordinated the shipment of new season samples from five global warehouses to relevant wholesale accounts
• Monitored email communications with the warehouse for orders with special handling requirements
• Met with your manager to explore process improvements for our fulfilment tracking process
• Led your regular catch-up with sales coordinators to align on new clients, specific requirements and any outstanding issues

LOCATION AND HOURS

This is a full-time role based in our Collingwood office, with an office-centric hybrid schedule. We expect four days in the office during the onboarding period, with increased flexibility over time.

WHY WORK FOR BELLROY?

At Bellroy, it takes a wonderfully diverse crew to make everything tick. We’re a close-knit group of thinkers and makers from over 25 different countries, each contributing unique skills to achieve our shared vision. We believe that embracing diverse backgrounds and perspectives is key to staying agile and resilient. So, even if your experience isn’t an exact match, but you feel you have something special to contribute, we’d love to hear from you.

Bellroy is committed to making our hiring process accessible to everyone, including individuals with disabilities. If you need reasonable accommodations at any stage, whether it's applying, interviewing, completing pre-employment testing, or otherwise participating in the selection process, please contact us at [email protected]. Include your full name, the best way to reach you, and the type of accommodation you need to support you throughout the application process. We’re here to help and ensure you have the best possible experience.

Bellroy’s mission is to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve the sustainability of our materials. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation. We have carefully built our culture on radical effectiveness. Our credo is "smart people with good intentions who get shit done" (yes, really).