Wholesale Operations Coordinator

IN A NUTSHELL

Since Bellroy launched with a range of five wallets 13+ years ago, we’ve shipped carry goods to 172 countries from warehouses on four continents, built strong partnerships with 1,200+ retail doors, and now release more than 50 new products a year. Our Logistics & Sales Operations team plays a key role in ensuring our products reach retailers and distributors efficiently, keeping our global supply chain running smoothly.

As our Wholesale Operations Coordinator, you’ll help ensure our wholesale partners receive their orders on time and in full. You’ll work closely with our sales coordinators, demand planners, and third-party logistics providers to manage order fulfillment, track key account shipments, and support smooth onboarding for new customers. Whether you're standardizing routing guides, ensuring inventory availability for major POs, or maintaining transaction accuracy in our ERP system, you'll be a crucial link between our sales and logistics teams.

If you bring strong problem-solving skills, attention to detail, and a love for organization, we’ll provide the tools, support, and collaborative environment to help you grow and make an impact.

YOU COULD BE THE ONE, IF YOU…

• Have 2 years of experience, specifically in logistics, supply chain or sales operations 
• Possess strong problem-solving skills and logical, careful decision-making within your known areas
• Have strong communication and relationship management skills
• Are organised and analytical, with great attention to detail
• Love a good spreadsheet and have experience using Excel or Google Sheets for data analysis, including pivot tables, VLOOKUPs, and IF statements
• Want to work collaboratively in a team within a fast-paced, agile environment

IF YOU WERE HERE LAST WEEK YOU MIGHT HAVE…

• Worked through new customer onboarding documentation and routing guides with our sales coordinators to create a standard operating procedure for our warehouse to follow
• Worked with the wholesale demand planner and sales coordinator to organize and track inventory needed for a key account PO, to ensure timely delivery by the order cancel date
• Alongside our supply chain analyst, created a shipping calculator tool to assist various internal teams in making decisions on freight costs and services to utilize for shipments
• Organized shipments from our 5 warehouses of new release samples to the relevant accounts 
• Monitored email communications with the warehouse for orders with special handling requirements
• Met with your manager in your 1-on-1 to discuss process improvements for the Supply and Operations Board
• Lead your bi-weekly sales coordinator catch-ups to discuss any new clients, requirements or outstanding issues.

LOCATION AND HOURS

This is a full-time role based in our Collingwood office, with an office-centric hybrid schedule. We expect four days in the office during the onboarding period, with increased flexibility over time.

WHY WORK FOR BELLROY?

At Bellroy, it takes a wonderfully diverse crew to make everything tick. We’re a close-knit group of thinkers and makers from over 25 different countries, each contributing unique skills to achieve our shared vision. We believe that embracing diverse backgrounds and perspectives is key to staying agile and resilient. So, even if your experience isn’t an exact match, but you feel you have something special to contribute, we’d love to hear from you.

Bellroy is committed to making our hiring process accessible to everyone, including individuals with disabilities. If you need reasonable accommodations at any stage, whether it's applying, interviewing, completing pre-employment testing, or otherwise participating in the selection process, please contact us at [email protected]. Include your full name, the best way to reach you, and the type of accommodation you need to support you throughout the application process. We’re here to help and ensure you have the best possible experience.

Bellroy’s mission is to inspire better ways to carry; use business as a force for good; and help the world – and our crew – flourish. We make great carry products that delight people in their everyday lives, while constantly innovating to improve the sustainability of our materials. We donate a portion of our revenue to some of the world’s most effective charities and are a certified B Corporation. We have carefully built our culture on radical effectiveness. Our credo is "smart people with good intentions who get shit done" (yes, really).