Trident offers everything you need for a rewarding and stable career: work that challenges you, teams that inspire you, training that develops you.We respect and care for all our team members and are an equal-opportunity employer. We aim to build teams that are respectful of each other, that support and care for each other, and that share advice and knowledge to nurture a positive work environment that you truly love coming to each day.Today we employ over 2500 professionals who provide security, cleaning and specialist property services across 50+ commercial and retail sites, parklands and airports throughout Australia.We are proud of our people, who have the expertise and knowledge to provide professional services and skills, keeping people and property safe.
Trident Services Australia is seeking a professional and licensed Full-Time Security Officer to join our team at Westfield Southland. This role offers a stable, set roster and the opportunity to play an important part in maintaining a safe, welcoming, and customer-focused retail environment.
What you’ll be doing:Delivering exceptional front-line customer service with a professional and approachable attitude.
Responding promptly and professionally to medical emergencies, and other security situations.
Conducting patrols and monitoring centre activity to identify safety risks
Reporting hazards, incidents, and suspicious behaviour
Supporting centre operations through crowd management and de-escalation
Assisting with emergency procedures, alarms, and evacuation protocols
Maintaining accurate incident reports and ensuring compliance with site procedures.
Current VIC Private Security Individual Operator Licence (Security Guard)
Current Crowd Controller and Monitoring endorsements
Valid First Aid and CPR certification
Strong communication skills and a customer-focused mindset
Ability to work a set full-time roster (night shift)
Excellent personal presentation and a professional approach
A proactive mindset with the ability to remain calm under pressure
Award rates plus applicable penalties and allowances
Full training and professional uniform supplied
Supportive, inclusive, and professional team culture
Opportunity for long-term employment with a national security provider
Work within a well-established retail environment with strong transport access
Trident Services is a proudly Australian-owned company delivering high-quality security services across retail, commercial, and public environments nationwide. We are known for combining effective security solutions with exceptional customer service, supported by well-trained officers, modern systems, and a strong commitment to compliance and safety.
Trident Services is an equal opportunity employer and encourages applications from all backgrounds, including First Nations peoples, people with disability, the LGBTIQ+ community, and culturally diverse applicants.
We acknowledge the Traditional Owners of the lands on which we live, work, and play. We recognise their connection to the land, waters, and culture, for they hold the memories, the traditions, and hopes of Aboriginal and Torres Strait Islander peoples across our great nation of Australia.
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