As a VIP Relationship Manager, you'll manage high net worth clients, maximize revenue through onboarding and retention, and build strategic partnerships.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for a dedicated and proactive VIP Relationship Manager to join our Australian Strategic Markets team.
As a VIP Relationship Manager, you will play a key role in expanding our base of VIP clients in Australia. This role is focused on high net worth individuals, family offices and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which on the other hand focuses on larger professional, enterprise and institutional clients.
What You’ll Be Doing As a VIP Relationship Manager, you will play a key role in expanding our base of VIP clients in Australia. This role is focused on high net worth individuals, family offices and smaller corporate clients, driving our growth through partnerships and key client development in parallel to our institutional team, which on the other hand focuses on larger professional, enterprise and institutional clients.
- Primary goal: maximize revenue in the region through onboarding and retention of VIP clients
- Formulate an AUM strategy and revenue optimization based on the product offering of OKX in Australia
- Work closely with the local executive leadership team to contribute to the overall strategic direction of the company
- Lead our partnership work in Australia through identifying the right partners to work with plus executing any partnership negotiations
- Manage relationships with high net worth individuals and key clients in Australia ensuring positive customer experience
- Build long lasting client relationships to obtain referrals and new sales channels - origination of new prospective clients
- Proactive account management, work with operations to inform clients of potential roadblocks - frozen accounts, EDD etc.
- Be a brand ambassador, ensuring customers are fully aware of the OKX value proposition.
- Bachelor’s degree in Business or a related field (or equivalent years of experience)
- Fluency in English and Mandarin
- Proven experience in VIP business development within the crypto, private banking, finance or trading industry
- Strong analytical skills and ability to interpret market data to drive strategic decisions
- Exceptional communication and negotiation abilities
- Goal-oriented mindset, with a focus on achieving and exceeding targets
- In-depth understanding of financial market dynamics and regulations in the ANZ region
- Competitive total compensation package
- L&D programs and Education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
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