UX/UI Designer - SaaS

About IntelligenceBank
IntelligenceBank is the leading digital asset management and marketing operations software solution for brands in regulated markets. Used by over 1m+ users in 53 countries, IntelligenceBank uses AI and automation to help ensure brands get to market quickly, stay on brand and ensure regulatory compliance. 

We are excited to invite a passionate UX/UI Designer to join our Product team. At IntelligenceBank, we prioritise having a growth mindset in a collaborative environment where innovation can flourish and your work can shine. You will have the opportunity to work on diverse projects, pushing the boundaries of digital design in our B2B SaaS platform while focusing on user-centric solutions. We value our team members and offer a supportive space where your professional growth is as important as our product development. Join us in shaping the future of our industry, where your work directly contributes to our success.

Reporting to Product Leadership, you will work with agile cross-functional teams to help understand customer problems and build quality solutions. Additionally, you’ll play a key role in Product Discovery and Delivery, having the opportunity to work hands-on with customers and key stakeholders on the commercial side of the business. The outcomes of your work will largely be wireframes and high-fidelity designs, and you will be a critical voice for the creative direction of our product. Below is a snapshot of your core responsibilities:

Design System Development and Management:

• Evolve and maintain our design system, ensuring clarity, consistency, simplicity, scalability, reusability, and velocity, particularly for engineering colleagues.
• Collaborate across teams to embed the design system in all initiatives, ensuring a cohesive user experience and streamlining the design and development processes.

Design Execution and Leadership:

• Prioritise tasks in a high-paced environment, leading projects from strategic inception to execution.

• Refine design processes and foster knowledge sharing within the team

User Experience Development:

• Develop wireframes, prototypes, and high-fidelity designs that align with user requirements

• Design intuitive UX flows and components, enhancing overall user satisfaction

• Incorporate genAI practices into your user experience development process

Collaboration and Feedback:

• Participate in Product Discovery to understand user needs and challenges.

• Work closely with product managers and engineers to align on specifications and delivery outcomes.

• Prepare and present drafts to internal teams and stakeholders for iterative feedback.

Data-Driven Design Decision Making:

• Utilise analytics to inform design decisions, optimising user interfaces and interactions.

• Analyse user interaction data to continuously improve the user experience.

• Incorporate genAI into our UX/UI vision for the product. 

As a growing SaaS company our products are used by over 1m people globally! We are looking for an experienced UX/UI designer who has worked in B2B SaaS before and who has embraced working with genAI products and/or experience with AI tooling in design practice. Read on and see if your skills and experience are a match - if so, we'd love to hear from you!

• Strong expertise in wireframing, prototyping, and design tools (we use Figma).

• A portfolio demonstrating digital UI designs, especially for web platforms.

• Deep understanding of front-end development, database functionalities, and usability testing.

• Ability to collaborate effectively with engineering and product teams.

• Excellent attention to detail and technical ability

• Familiarity with data analytics tools like Pendo for user behaviour tracking.

• Proactive adoption of AI tooling to improve PRDs, story maps, analyse user and industry insights, and develop wireframes and designs

• Leverage AI for rapid prototyping of feature concepts and user flow validation

• Apply AI-assisted data analysis to identify product usage patterns and optimisation opportunities

• Use AI tools for rapid ideation, mood boarding, and design concept exploration

• Apply AI-assisted user journey mapping and service design blueprinting

• Use AI tools to optimise story prioritisation, based on user value, technical effort, and business impact

• Demonstrate proficiency in AI-powered usability testing, analysis and insight generation

What will make you successful in this role?

• Growth mindset, a passion for design and usability, and strong communication skills.

• Time-management skills and the ability to prioritise tasks effectively.

• Comfortable with shifting priorities in a scale-up environment.

• Strong bias for action and decision-making grounded in data and research.

• Strong opinions held loosely

• Passion for design and usability

• Highly independent and pragmatic

Next Steps: 

Once you’ve applied, your application will be reviewed by one of our team and you’ll be updated by phone or email regarding its status. 

Our application process includes phone screening, face to face interviews covering behavioural and practical questions that address our values as well as the requirements of the role you’ve applied for and, finally, references and criminal history checks. 

So apply now and we look forward to getting to learn more about you! 

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