About Us:
We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values: Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best-in-class outcomes, Visionary in future-focused problem-solving, Exceptional in execution and impact.
Company Overview
Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.
Protection Starts with People.
The Role
The Threat Intelligence Analyst is responsible for leveraging Proofpoint data and telemetry to deliver cyber threat intelligence reporting to customers, both through email and regular live customer-facing briefings and presentations. Candidates will conduct threat analysis, apply analytics to threat intelligence, conduct briefings, field customer inquiries, engage internal SMEs, and initiate improvements to existing program framework, processes, and deliverables.
This role is roughly 70% core analysis and production, 30% enablement — supporting sales with intelligence-backed narratives, demos, and customer engagement. This is a hybrid role at the intersection of intelligence and go-to-market, ideal for someone who wants to grow into a leadership or evangelist-type position.
Your-day-to-day
- You will be assessing and analyzing a customer’s security environment and ongoing threats, pointing out unusual or interesting threats, then recommending tactical (configuration, product/operational policy or implementation) and strategic improvements directly to customers through both email and regular live presentations.
- This customer facing role requires hands-on preplanned investigations, on-demand inquiries, and unstructured data analysis, but also uses soft skills to discuss, recommend, advocate, and track changes and improvements to advance a customer’s security posture.
- Your success is incumbent on providing customers greater visibility, context, and insight into the threats they face and suggestions on how to respond to them. Collaborate with Sales on pre-sales calls and RFP responses, providing subject matter expertise.
- Develop and present use-case driven briefings to prospective clients (threat landscape, sector-specific risks, adversary trends).
- Create and maintain sales enablement materials (one-pagers, case studies, sample reports, FAQs).
- Partner with customer account teams to ensure smooth onboarding and highlight service value during renewals.
- Act as a bridge between intelligence operations and GTM teams, ensuring customer feedback informs intelligence priorities.
What you bring to the team
- 5 + years of experience in the cyber security space, with at least 2 years delivering customer-facing presentations with an understanding of customer success, retention, and sales processes
- Exposure to customer-facing work (consulting, advisory, or managed services).
- Domain knowledge in cyber security, including the ability to speak and present directly to customers with authority on the broad threat landscape and in detail on email-based threats, exploits and threat actors, and incident analysis.
- Ability to identify potential areas of concern for customers before or as they arise and take appropriate actions, such as proactive notification, recommending framework-based or ad hoc mitigations, and initiating additional research.
- Knowledge of other technologies such as networking, internet technologies, and web servers is required
- Document current processes and identify areas for improvement to improve customer experience and/or team efficiency.
- Highly organized and the ability to lead through influence and coordination, as well as facilitate communication with SMEs, account teams, and other stakeholders as necessary.
- Strong interpersonal skills and excellent oral and written communication skills.
- Passion for working closely with customers to inform and protect them, including the ability to maintain close communication with multiple large organizations simultaneously.
- Customer facing presentation experience
- Knowledge of Python is a plus but not required
- Proficiency in Microsoft Office 365 Suite including Excel w/pivot tables and Powerpoint
- Demonstrated ability to learn new technologies, systems, and subjects quickly
Additional skills that are added bonuses include
- Analytics tools and experience such as Tableau, SQL, R Studio, Python pandas
Why Proofpoint
Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtPFPT
#LI-ML
Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
• Competitive compensation
• Comprehensive benefits
• Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
• Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.].
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [email protected]. How to Apply Interested? Submit your application here https://www.proofpoint.com/us/company/careers. We can’t wait to hear from you!
