At Commify, we're not just a company, we're a globally connected team of innovators who love what we do. As a CPaaS leader with 25 years of groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to connect via advanced channels like SMS, RCS, and complex mobile journeys.
Our culture is our core strength. Operating across the UK, EMEA, the USA, and Australia, we've fostered a truly diverse and connected environment, earning a consistent 4 out of 5 culture score in our employee engagement surveys. You'll join a vibrant team where your diverse experience makes a daily global impact.
We need talented people to grow a global company where everyone feels proud to belong, has a purpose and does their best to directly shape the digital future.
About The Role:
We’re on the lookout for a super-talented Telesales Executive. You think creatively, with a passion for sales, and experience selling technology products is a bonus. You are self-motivated and driven to succeed. You're hard-working, and you get things done. You enjoy making a difference and relish learning and self-improvement. A quick learner with exceptional communication and negotiation skills, you are goals-focused, resilient and sociable with a positive “can-do” attitude.
Reporting directly to the Australian General Manager, you will be accountable for executing business growth plans for our self-service segment in Australia.
You will drive the business forward, generating and winning new business by delivering new customers, revenue and sales conversion rates measured against target and budget.
Key Responsibilities:
- Handling web leads, inbound calls, enquiries and generating additional revenue via phone and email.
- Generating targeted prospecting lists using Lusha, LinkedIn Sales Navigator and Amplemarket.
- Proactive, outbound, email, LinkedIn and phone-based contact to prospective customers.
- Upselling to recently won, new customers to find additional opportunities.
- Value-based selling by understanding the true value of our products and solutions for our customers.
- Meeting and exceeding monthly sales key performance indicators such as the number of new customers won, the number of lead conversions and Expected Annual Revenue from New Customers won.
- Qualifying and understanding all opportunities effectively.
- Working through the entire selling process, including qualification, questioning, negotiating, and closing deals.
- Ensuring the customer journey is as smooth as possible, from trialling our services to buying them.
- Maintaining up-to-date records on the company’s CRM system (Salesforce).
- Living and showing our values at all times: Passion, Innovation, Ownership, and Integrity.
What You’ll Bring:
- Desirable 1-2+ Years of experience in a B2B Telesales role within a Technology or SaaS organisation is a bonus.
- Self-motivated and target-oriented.
- Demonstrable track record of sales success.
- Solid influencing and negotiation skills.
- Strong interpersonal and communication skills.
- Driven by a passion for delivering results.
- Experience of using a CRM system.
- An ability to understand technology and the problems it solves, and to articulate that to prospective customers.
- A passion for professional development and for selling.
What We Offer:
(Offering do vary by location but we can guarantee competitive employee benefits)
- Competitive salary of $65,000 – $75,000 per annum (depending on experience).
- On-Target Earnings (OTE) of $2,350 per month based on performance, uncapped.
- Superannuation.
- Flexible hybrid working.
- Generous paid leave.
- Enhance family leave.
- Birthday day off.
- Mental Health Support through our Wellbeing partner, Calm.
- Wellbeing leave and a Mental Health First Aider program.
- Giving back days to help support causes close to your heart.
- Unlimited professional & personal learning.
- Total Rewards including retirement planning, healthcare and life assurance.
- And did we mention our epic team socials? We know how to celebrate in style!
