Job Title: Technical Writer
Company: Inlogik
Location: Hawthorn (Hawthorn Station) - Hybrid
Benefits: Competitive Market Rate
- Hybrid – only 2 days in office + flexible start and finish hours
- Paid Parental Leave, Birthday Leave, Volunteer Leave
- Awards, Training, Employee referral Bonus, and much more
About Inlogik
At Inlogik, we’re a global leader in Corporate Credit Card and Expense Management solutions, empowering businesses across 30+ countries. Our innovative products drive efficiency and transparency, transforming how organisations manage their finances.
Key Responsibilities
- Write and update user guides, short guides, and admin guides using MadCap Flare to reflect new features, product changes, and client-specific configurations.
- Collaborate with product teams, SMEs, and stakeholders to gather accurate and timely information.
- Consolidate information from JIRA tickets, work orders, release notes, and existing content to create clear, user-friendly resources.
- Maintain internal reference guides and ensure all documentation meets style, terminology, and quality standards.
- Manage documentation tasks from request through publication.
- Maintain collateral catalogues and version history records.
- Proofread and provide quality assurance for content produced by others.
- Identify opportunities to improve the usability, structure, and accessibility of documentation.
About You
- 2+ years experience with technical writing and a strong ability to simplify complex information.
- Excellent communication, collaboration, and attention to detail.
- Demonstrated ability to manage multiple tasks and maintain high standards of accuracy.
- An understanding of SaaS products or technical environments.
- Experience with MadCap Flare (or similar single-source authoring tools), exposure to fintech products and white labelling is advantageous.
How to apply
If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity.
Inlogik, a Diversity Council Australia member, is committed to diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. Feel free to apply now or if you need assistance to participate in our application process, please get in touch.
Top Skills
Inlogik Hawthorn West, Victoria, AUS Office
Level 1, 192A Burwood Road, Hawthorn West, Vic, Australia, 3122
