Technical Manager - VIC

Job Description:

Are you ready to be part of something truly innovative?

At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up.

At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

If you’re ready to take the next step and make a real impact, we invite you to apply and help us build something amazing together!

The Technical Manager is responsible for overseeing the legal compliance of the self-insured workers' compensation program. This role involves ensuring compliance with regulations, analysing data, and developing case managers.

Responsibilities and duties

• Oversee the processing and management of workers' compensation claims in accordance with the law and the principles of administrative justice and sound and proper decision making.

• Utilise analytical skills and industry knowledge to make sound and proper liability decisions and manage the appeals process.

• Ensure compliance with state and federal regulations.

• Analyse claims data and trends to identify areas for improvement.
• Prepare reports for management on key metrics.

• Develop and implement procedures related to evidence gathering, assessment and decision making, promoting best practices in claims handling.

• Serve as the primary point of contact for internal and external stakeholders on technical matters relating to claims.

• Provide training and guidance to staff on workers' compensation processes, regulations, and practices.

Required skills, experience and qualifications

• Bachelor’s degree in legal process, business administration, insurance, or a related field desirable.

• Minimum of 5 years of experience in workers' compensation, preferably in a self-insured environment. Management experience is a plus.

• Strong analytical skills, excellent communication abilities, and proficiency in Microsoft Office software. Knowledge of relevant laws and regulations is essential.

• Detail-oriented and organised.
• Ability to work under pressure and manage multiple priorities.
• Strong leadership and team collaboration skills.
• Commitment to continuous improvement and professional development

About DXC

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an equal opportunity employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.