Technical Specialist HFC

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn, as a Technical Specialist HFC reporting to the Executive Manager Network Ops Support.

A bit about your role

The Technical Specialist HFC is responsible for ensuring the health and performance of the production network by providing expert technical support and guidance. The role involves contributing to RFP processes, reviewing technical designs, and collaborating with internal and external stakeholders to resolve complex incidents within service level targets. It also includes managing software upgrades, supporting project delivery across multiple programs, and maintaining network integrity.

The specialist plays a key role in introducing new technologies, supporting change management, and driving continuous improvement by working closely with engineering and implementation teams.

A bit about you

The ideal candidate strong technical expertise in HFC networks, DOCSIS, RF technologies. They have a solid understanding of the TCP/UDP network stack and protocols such as DHCP and TFTP. They are skilled in resolving network incidents, managing software and hardware lifecycles, and supporting end-to-end network projects with minimal guidance.

Proficient in tools like CommScope CMTs, Incognito SAC/BCC, Skyline DataMiner, and scripting (Python, Linux), they also demonstrate solid problem-solving, stakeholder engagement, and adaptability. Their hands-on experience and proactive approach make them well-suited for supporting both operational and project-based initiatives., effective communication, influencing, planning, and organizational skills are also required.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We encourage you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!

Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note, this is a permanent opportunity and Applications close midnight Sunday, 10th of November 2025.