Technical Specialist, Element Management Systems (EMS)

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn, as Technical Specialist - Element Management Systems and Security Operations  reporting to Executive Manager EMS and Security Operations.

A bit about your role

The Technical Specialist - Element Management Systems and Security Operations  plays a critical role within the Network Engineering division, ensuring the availability, performance, and security of the active network. This position provides expert technical oversight of Element Management Systems (EMS), which are essential for network activation, assurance, and internal management.

Responsibilities include implementing security controls, performing OS patching and disaster recovery testing, managing incidents, deploying software upgrades, and maintaining configuration standards. As a subject matter expert, the specialist supports network operations and contributes to the delivery of high-quality, resilient solutions aligned with customer and infrastructure needs.

A bit about you

The ideal candidate brings strong experience in system administration, EMS platform operations, and network/service configuration, particularly within telecommunications environments. They possess hands-on expertise with tools such as VMware, Docker, Kubernetes, or Ansible, and have a proven ability to resolve complex incidents and perform system upgrades.

Familiarity with vendor applications like Nokia, Cisco EPNM, Incognito, or CommScope is essential, along with deep knowledge of EMS, application/database servers, and storage systems. Proficiency in operating systems like Red Hat Linux, Solaris, and Windows, along with relevant certifications (e.g., CCNA, CCNP), is highly valued.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

We encourage you to apply even if you feel that you do not meet all of the above qualifications. Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. We encourage you to break that statistic and to apply. No one ever meets 100% of the requirements. We look forward to your application!

Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a permanent opportunity and applications for this role will close at midnight, Wednesday, 5th November 2025.

To be eligible for this role, you must have full working rights in Australia.