Technical Solution Manager

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Technical Solution Manager (TSM) is responsible for the development and sales of Kyndryl capabilities and solutions from deal qualification to closure. They lead multi-discipline teams of Practice dedicated GTM roles in order to develop complex cross Practice solutions and associated cost cases for deals.  They typically support large and complex multi-Practice deals.

This is a client facing Job Role. Technical Solution Managers are expected to spend 40-70% of their time in face-to-face discussions with Kyndryl clients. They are responsible for the development and sales of Strategic Outsourcing solutions directly to clients. 

They lead multinational, multiple discipline teams of subject-matter experts, using a combination of standard and custom solutions and they orchestrate the development of complex, multiple year, custom solutions and associated cost cases, all with the goal to ensure consistent delivery of high quality services and/or solutions which meet client business and technical requirements and fulfill Kyndryl's obligations. 

TSMs own the definition of the services solutions, are accountable for the overall success of the engagement and are the primary source of engagement management and solution design around the world and across all product and technical disciplines. 

Who You Are

The candidate profile has the ability to:

• Explain the business and technical value of our solutions and products

• Position Kyndryl assets in competitive situations

• Connect with technical leaders

• Own and drive technical solution strategy and design

• Use and share technical Infrastructure Services solution assets and best practices

• Remove technical obstacles and motivate teams

• Develop competitive cost cases for complex, long-term opportunities

• Understand country specific requirements and adapt global best practices

• Create and use intellectual capital to solve diverse client issues, and the experience in closing strategic complex services engagements

• Italian & English fluent

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.