POSITION SUMMARY:
The
Technical Regional Manager is responsible for day-to-day activities
related to the development and execution of the PSC`s business
operations management. This person can identify, motivate, retain, involve, and
coach employees. The incumbent is also responsible and accountable for the
execution of the PSC mission, “to maintain the integrity and professionalism of
our products and services while enabling steady growth and development”.
DUTIES AND RESPONSIBILITIES:
- Assess
industry business trends to capitalise on emerging opportunities for business
growth, work closely with Managing Director to identify and develop future
consulting projects business opportunities.
- Hire,
train, mentor and manage performance of direct reports including interns,
subcontractors, and employees.
- Provide crossing training for employees to
produce maximum flexibility for accomplishing work.
- Solicit
business for PSC Biotech for professional services and PSC Software.
- In
collaboration with Managing Director, develop effective proposals for new
business
- Ensure
proposals account for items commonly overlooked, such as travel time, project
management. Off-site and pre-site visit hours, and equipment rentals, as
applicable.
- Maintains documentation of sales
activities in CRM, in order to facilitate the appropriate
reporting of client contacts, notes, opportunities, and sales pipeline.
- Work
on billable projects performing tasks such as project management, project
execution, equipment & process validation.
- Maintain
PSC profitability of billable projects.
- Provide
technical expertise to PSC co-workers and client projects.
- Support
the growth and development of PSC Australia and local Victoria Region.
- Collaboration
with PSC co-workers and client personnel contributing to the development of
future consulting business opportunities.
- Establishing
and maintaining relationships with potential clients in the life sciences
community to develop new business opportunities for PSC.
- Attend
local, national and international professional events such as ISPE, PDA, RAPS,
ASQ, BIO, etc. to promote PSC Biotech, PSC Software and Biotechnique to capture
business and build relationships.
- Ability
to travel up to 25%; travel may include client locations local or throughout
the Australia, PSC Philippines & the PSC Singapore office.
DEMONSTRATED COMPETENCIES:
· Business
Development - Identify and
target potential clients. Work in a team environment; develop and execute a
plan, in alignment with company vision, mission and strategic plans to engage
potential customers.
· Relationship
Building – Works with and across formal and informal
professional and social networks to build long-term partnerships and
connections in the life science industry and Internal team.
· Negotiation
Skills – Active listening, needs assessment, and
presents visions to build a consensus.
· Analytical
Skills – Identifies, researches, and demonstrates
logical reasoning to communicate critical information.
· Rational
Persuasion – Presents key factors, influencing factors,
and strategic goals to assist stakeholders in identifying solutions.
· Interpersonal
Awareness – Ability to be aware of how actions, ideas,
and communication can/does affect people and their outcomes.
· Agility – Meets objectives by responding to competing and changing priorities and
multiple tasks under inflexible timelines.
Requirements
- Bachelor’s
degree in Engineering, Management, Science, or related field.
- +10
years of experience in biotech industry or related industry.
- Innovation
and problem-solving skills that include the ability to develop and propose
equipment based on solutions from clients.
- Understanding
the industry, with the ability to become a Subject Matter Expert (SME)
- Highly
organized in planning and time management, with ability to multi-task
- Experienced
delegating tasks and work growth to employees.
- Experience
generating reports and presenting information to upper-level managers or
other clients.
- Experience
ensuring staff members follow company policies and procedures.
- Excellent
communication, interpersonal, leadership, coaching, and conflict
resolution skills.
- Excellent
Project management skills.
- Ability
to analyze processes and information, identify problems and trends, and
develop effective solutions and strategies.
- Commitment
to providing exceptional service to clients and support to employees
