Team Assistant

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years. 

If we do our job well, we genuinely add to the prosperity of our country and its people. 

North Operations supports our investment platform by managing administration, transactions and enquiries for advisers and clients. Working closely with advice, product and risk teams, the team helps deliver accurate, timely and compliant outcomes as the platform continues to grow

The Team Assistant role supports North Operations and the broader Platforms community by providing efficient, high‑quality administrative and coordination support. A key focus of the role is working closely with, and providing dedicated support to, the Platforms Executive Assistant, while also partnering with leaders, managers and the wider Executive Assistant network. Together, this enables effective operating rhythms, clear communication and smooth delivery across a fast‑paced operational environment.
 

How you will make an impact 

• Provide proactive administrative and coordination support to managers and their teams across North Operations, working closely with leaders and the Executive Assistant network to identify needs and prioritise delivery in line with business priorities and strategy. 
• Coordinate operating rhythms across the business, including town halls, leadership forums, large team meetings and divisional events, covering agendas, presentation materials, logistics and end‑to‑end delivery. 
• Manage core administrative activities with care and accuracy, including travel, expenses, invoicing, cost centre administration, and the preparation, editing and formatting of high‑quality documents such as presentations and board‑level materials. 
• Use AI tools and automation to improve efficiency, handle sensitive and confidential information with discretion, and provide flexible support across ad‑hoc projects, events and reporting as business needs evolve.

What you will bring to the role 

• Ideally at least 3 plus years’ experience providing team or administrative support within a fast‑paced, collaborative environment, ideally within financial services or an operations‑focused function. 
• Experience supporting multiple leaders or teams simultaneously, with the ability to plan, prioritise and adjust workloads in response to changing demands. 
• Demonstrated experience handling sensitive and confidential information, including material involving senior leaders. 
• Confidence engaging with stakeholders at various levels across the organisation, including leaders and executive support teams. 
• Applied experience using Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint), with a willingness to adopt new tools and ways of working. 
• Working knowledge of operational, regulatory or compliance considerations within a financial services environment.

What you will bring to the role

• Ideally at least 3 years’ experience providing team or administrative support within a fast‑paced, collaborative environment, ideally within financial services or an operations‑focused function. 
• Applied experience using Microsoft 365 (Outlook, Teams, Word, Excel and PowerPoint) to manage correspondence, documentation, scheduling and reporting. 
• Working knowledge of operational, regulatory or compliance considerations within a financial services or similarly regulated environment.

Who you are

You bring a dependable and thoughtful approach to your work, with a excellent focus on planning, follow‑through and attention to detail. Comfortable supporting multiple leaders or teams, you adapt easily as priorities change while staying closely connected to the needs of leaders and colleagues. You work collaboratively, build positive working relationships across the organisation and communicate clearly with stakeholders at all levels. You also handle sensitive and confidential information with care, professionalism and sound judgement and take pride in contributing to a supportive, team‑oriented environment.

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work. 

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work. 

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have. 

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers. 

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. 

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.