At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate Systems Engineer to join our team in Australia.
You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.
What You'll Do:
- Provide level 3 systems support for all Managed Services customers.
- Troubleshoot systems and infrastructure for our managed services clients.
- Proactively raise and troubleshoot problems within a customer’s infrastructure environment.
- Collaborate with amazing colleagues across the business to ensure a successful outcome for the customer.
- Stay current with new technologies and industry trends in the managed services space.
- Communicate with clients and stakeholders to understand their technical requirements and provide solutions.
- Develop and maintain documentation for systems and infrastructure.
- Participation in the (paid) on-call roster and occasional (paid) overtime work.
- Mentor and develop junior team members, fostering a culture of learning and growth.
What You'll Bring:
- Proven experience as Systems Engineer.
- Effective communication skills when troubleshooting technical issues. You will be able to remain calm and articulate, providing clear explanations of the problem and preventative measures.
- A keen interest in technology and a strong desire to ensure that all technology is functioning optimally. You will be willing to learn new technology solutions and concepts to confidently liaise with staff and external vendors.
- A positive attitude and can-do mindset, fostered by your proven track record of helping others resolve technical issues.
- A strong knowledge of ticketing systems would be advantageous.
- Microsoft and other industry certifications.
Why You'll Love Working Here:
Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:
- Extensive training and development opportunities that enable continual growth as part of your career planning.
- Extensive discounts and benefits to maximise your money.
- A choice of your IT equipment to maximise your success and access to cost-price tech for your personal needs.
- Fun team events to celebrate achievements and connect with colleagues outside work as part of our engaging culture.
CT celebrates diversity and enables every voice to be heard as we drive to create the world we want. Apply today and be part of a team that values innovation, inclusivity, variety and diverse backgrounds.
Note: A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required.
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