Systems Engineer

Come shape the future of education with us.

We are Compass - smart school management in one connected platform. We believe that time spent in the classroom should be for learning and teaching.

Our two co-founders John and Lucas met over a team lunch and while chowing down on their cafeteria sandwiches they bonded over their unapologetically nerdy love for education technology. After months of white-boarding and long days spent writing thousands of lines of code, Compass 1.0 came to life in 2009 in Lucas’ parents' garage.

Fast forward a decade - it’s no longer just John and Lucas eating sandwiches at the lunch table. Our school management ecosystem is now used in more than 5,000 schools across Australia and beyond. We’re joined by over 260 members of the Compass team, delivering smart school management solutions around the world.

About the Role & Team

In the role of Systems Engineer, you will be instrumental to the Technology team. Your contributions will help ensure the overall health of the Compass platform as we expand our services on a global scale. This role will involve a mix of operational tasks and project work, providing you with the chance to get hands-on with a diverse array of technologies.

What you'll do:

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN).
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor system resource utilisation, trending, and capacity planning.
• Work with the team to plan and develop network architecture (WAN and LAN) using a variety of innovative technologies.
• Provide Level 2 / 3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Select and implement security tools, policies, and procedures in conjunction with the company’s security team.
• Liaise with vendors and other IT personnel for problem resolution when required.
• Provide on-call support on a rotating team roster for outage-level incidents and provide support for as-needed maintenance activities.
• Ensure that the company policies and practices are in compliance with Compass’ InfoSec Policy.

About You

You have experience in one or more of the following areas:

• Administration of SAN technologies, such as Dell EqualLogic, Dell Compellent, HPE Nimble and Pure VMWare 7+ and Hyper-V 2016+ d.
• Administration of SAN technologies such as deployment and configuration, including vSphere HA and Windows Failover Clustering
• Windows and Linux Administration - mainly Server 2012R2+, CentOS and Ubuntu and PKI in a multi-site environment.
• Network administration on Aruba, Arista and Ubiquiti at both layer 2 and 4, including IPSEC, Radius and OpenVPN in a multi-site environment.
• Administration and deployment experience with Microsoft SQL server 2014+
• System monitoring tools such as Zabbix and Grafana

Highly regarded, but not essential:

• eBGP deployment and configuration.
• Administration and deployment experience of Couchbase, Redis, MongoDB, RabbitMQ and HAProxy.
• Citrix XenApp/Desktop experience.
• Configuration management tools such as Terraform and Ansible.
• Public cloud experience with AWS and AzureAD
• Bachelor’s degree (or higher) in a related discipline or equivalent experience. 

What’s in it for you?

• We come together with our unique strengths to work towards a common purpose - shaping the future of education. When you join our team, you will collaborate with individuals who are passionate, driven, and open to embracing change in a fast-paced environment.
• Learning & Development opportunities - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers.
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support.

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate