Strategic Operations Insights Lead Analyst

An exciting opportunity has become available for a Lead Analyst, Strategic Operations Insights, reporting to the Executive Manager, Strategic Operations Insights. 

A bit about your role 
As a Lead Analyst at nbn, you will play a key role in delivering enterprise-wide insights that support our strategic roadmap and enable informed decisions. You’ll work closely with peers across the organization and the Operations Senior Leadership Team to provide actionable intelligence across critical performance areas. 
 
You’ll be responsible for analysing operational performance, identifying trends, and developing compelling data narratives that guide strategic decision-making. Your expertise in data visualization and advanced analytics will be essential in creating interactive dashboards and predictive models that drive operational efficiency and enhance customer experience. 
 
This role also offers the opportunity to collaborate across multiple business units—including Operations, Network, Customer, and Regional Development & Engagement (RDE)—to ensure seamless data integration and compliance with regulatory obligations. 

A bit about you 
You are a strategic and results-driven analyst with a strong track record of delivering enterprise-level insights in complex environments. You bring deep expertise in tools such as PowerBI, Tableau, Alteryx, SQL, and Microsoft Fabric, and you’re confident in transforming large datasets into meaningful stories. 
 
You’re commercially minded, with the ability to connect data insights to business impact. Your communication and stakeholder engagement skills are second to none, and you thrive in collaborative environments where you can influence and align diverse teams. 
 
You’re passionate about continuous improvement and bring a proactive mindset to solving problems and optimizing performance. Your leadership style is inclusive and empowering, and you’re committed to building strong relationships that support successful insight delivery. 

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for three years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [email protected] or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note that this role is a permanent opportunity. Applications for this role will close at midnight on 27th of July 2025.
To be eligible for this role, you must have full working rights in Australia.