Strategic Account Manager

Job Expectations

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

The Strategic Account Manager at nbn is a senior sales leader responsible for managing critical accounts and acting as the second-in-charge to the Account Director.

This role combines strategic leadership and operational excellence, requiring expertise in deal-making, complex selling, and fostering a high-performance sales culture.

The manager drives long-term value through selective targeting, value-based selling, and market positioning, while also providing leadership and support to the sales team.

Key responsibilities include developing account strategies, leading negotiations, building executive relationships, and ensuring alignment with business goals. The role also involves cross-functional collaboration and promoting nbn's values of care, teamwork, and delivery.

A bit about you

To succeed in this role, the candidate must have significant experience in account management with a proven track record in complex selling and strategic deal-making. They should have demonstrated success in leadership roles, strong capabilities in selective targeting and market positioning, and expertise in value-based selling and objection handling.

Essential skills also include strong numerical and analytical abilities, outstanding communication and influencing skills, and excellent planning and organizing skills. Proficiency in Smart Solutions programs and operational technology for developers is also required.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via [email protected]) and we will adjust to meet your needs.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is Permanent Opportunity and applications for this role will close at midnight on Wednesday 26TH Midnight.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time