Staff Software Engineer - Site Reliability and Observability

Description
Work Arrangement:
Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to either Mountain View, CA, Austin, TX or Atlanta, GA at their respective innovation centers three times per week.
The Role:
The Software Engineering Site Reliability Engineer (SRE) is a Software Engineer responsible for ensuring the reliability, scalability, and performance of software systems. Their job profile includes:

• System Monitoring and Troubleshooting: Monitoring the performance and availability of software systems, identifying and resolving issues, and implementing proactive measures to prevent future incidents.
• Automation and Infrastructure: Developing and maintaining automation tools and infrastructure to streamline software deployment, configuration management, and system monitoring.
• Performance Optimization: Analyzing system performance, identifying bottlenecks, and implementing optimizations to improve the efficiency and scalability of software systems.
• Incident Response and Root Cause Analysis: Responding to incidents, conducting root cause analysis, and implementing corrective actions to prevent similar incidents in the future.
• Collaboration with Development Teams: Collaborating with software development teams to ensure that reliability and scalability considerations are incorporated into the software design and implementation.
• Continuous Improvement: Identifying opportunities for process improvement, implementing best practices, and driving initiatives to enhance the reliability and performance of software systems.
• Develop Systems for Internal Developers: Identify areas that can be improved in the Software Development Lifecycle to remove cognitive overhead on developers and help them on the happy path towards developers sustainable, reliable, and resilient software utilizing industry standard practices

Additional Description
What You'll Do

• Implement scalable, reliable, secure SRE and Observability platform to monitor health of our production system and provide a holistic view of the environment.
• Deliver tools/software to improve the reliability, scalability and operability of services.
• Collaborate with engineering teams to analyze and provide inputs in architecture, infrastructure resources, observability to achieve reliability and scalability goals.
• Serve as a technical leader for key initiatives across a large engineering organization, identify potential issues and opportunities, and lead teams to architect the next generation reliability software.
• Deliver impact by building software that helps maintain reliability on our backend and frontend systems.
• Improve best practices through developing technical implementations that solve multiple developer and business needs.

Your Skills & Abilities (Required Qualifications)

• 7+ years of hands-on SRE experience (software development, systems monitoring) with Software Development experience (Java, golang, python)
• Experience building and operating high-availability, fault-tolerant, scalable, distributed software in production: Building monitoring, defining alerts, writing run books, establishing dashboards etc.
• Experience with monitoring and log aggregation frameworks, such as Azure Monitor/Sentinel, Datadog, Dynatrace, Elasticsearch, Kibana, Logstash.
• Experience with owning and maintaining software including the SDLC and deployment.
• Strong working knowledge of Docker, Kubernetes, Terraform, Chef or Ansible .
• Experience troubleshooting production applications driving mitigation and remediation.
• BS/MS in Computer Science/Engineering preferred

Additional Information:
Compensation : The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.

• The salary range for this role is 195,000 to 298,800. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

This job may be eligible for relocation benefits.
A company vehicle will be provided for this role with successful completion of a Motor Vehicle Report review.
#LI-KB1
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Total Rewards | Benefits Overview
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.