Staff Software Engineer, Developer Experience

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Developer Experience (DevX) team oversees our customer's developer journey from discovery to building at scale. We aim to provide an onboarding experience so intuitive and well-organized that developers can discover product details, learn implementation specifics, and develop independently. During build and scale, our customers have developer affordances that are comprehensive, ergonomic and delightful.
We achieve this by providing structured channels to collect feedback and use data analytics informing us on how we can provide the best experience.
What you'll do
Responsibilities:

• Lead and develop next-in-class user and data analytics pipeline.
• Ensure our APIs meet the highest standards and conventions.
• Build world-class developer portal and docs with AI as a core feature.
• Contribute to open source and fostering a developer community
• Incorporate the latest technologies and up-leveling our tech stack.
• Develop external tools and services that get released to our customers.
• Collaborate with product, engineering, customer-success, and technical support teams to refine & streamline the developer experience for our customers

Who you are
We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:

• 10+ years of software engineering experience, with a focus on API development.
• Bachelor degree or above in computer science or engineering related majors.
• Strong communication and collaboration skills.
• Solid understanding of RESTful API design principles and patterns.
• Experience with backend technologies is essential. While we do not mind what language you have most recently been using we are using Java or Kotlin, Spring / Spring Boot.
• Experience developing and maintaining automated tests and quality control processes.
• Evidence of working on high volume distributed systems.
• Strong cloud experience GCP (preferred) or AWS (EC2, RDS, ELB, CloudFront etc) with docker and Kubernetes.
• Experience integrating with observability tooling such as Splunk, NewRelic, Prometheus, Grafana.

Preferred qualifications:

• Released and maintained well-known APIs or have API design experience.
• Basic experience with frontend technologies such as React and Angular are preferred.
• Some experience working within a financial domain is a highly desirable.
• Worked in developer experience or other customer-facing engineering roles.

Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.