You are passionate about transforming customer experiences through AI
We are world leaders in AI ambition and are shape the future of banking
Together, we will build the Future of Relationship Management
Do work that matters
As part of Business Banking Technology, you’ll be at the forefront of innovation, working with emerging technologies to support CommBank’s strategy through world-class engineering capability.
See yourself in the team
As part of the Customer Relationship Workbench Crew our mission to deliver the next generation of AI-powered CRM experiences and orchestrate banker journeys that empower our people to focus on what matters most: meaningful, value-enhancing customer interactions.
In this role
As an established Staff Software Engineer, you will be working alongside CommBank’s global engineering community to use AI assisted tools and capabilities to build business banking functionality.
With your Product Engineer mindset, you are building features that are data-driven and customer-centric, fostering that culture within the Group. Here, you will be working with CommBank’s top engineers and AI experts to drive training, culture and experimentation so that all our engineers are making the best use of the emerging AI technologies that make them happier and more productive.
Key responsibilities also include but not limited to:
Collaborating with the team to tackle complex technical problems, contributing to design and implementation to ensure quality engineering outcomes
Translating requirements into engineering solutions, assisting in breaking down work and creating clarity for team members
Experimenting with emerging AI assisted engineering tools and cloud services, providing feedback and insights from real world testing
Delivering robust and reusable solutions that integrate seamlessly into other teams’ workflows and products
Contributing to architectural discussions and propose improvements, role modelling standards and best practices
Actively participating in code reviews, maintain high quality code bases and assist in documentation for knowledge sharing
Work on cross-functional projects, ensuring alignment and addressing inter-dependencies
Coaching and mentoring junior members in the team
We are interested in hearing from people who have:
Extensive experience in designing and implementing scalable, maintainable and reliable software solutions
Working knowledge of AI/ML and Gen AI applications and how they can enhance software engineering processes to improve productivity
Experience in developing applications using .NET framework, JavaScript frameworks (Next JS), APIs and databases such as Aurora
Experience building RAGs using LlamaIndex, LangChain, or similar frameworks.
Experience building Agentic AI systems using AutoGen, SemanticKernel, Pydantic, or similar frameworks is preferred
Proficiency in one or more programming languages (e.g., Python, TypeScript or C#) and experience developing microservices architecture on cloud platforms (AWS & Azure)
A keen interest in researching new AI tooling and you are a daily user of AI coding assistants such as Cursor, Continue, GitHub CoPilot, Aider, Cline, etc.
Knowledge of or experience in Anthropic Claude, Llama, LiteLLM, Cursor, windsurf / Codeium, VO Vercel, Continue, Aider, Cline, Langchain, Langgraph, Hugging Face will be highly desirable
Strong technical leadership skills and ability to collaborate with stakeholders to solve business-critical problems
Ability to provide technical direction to teams, reviewing designs and code to ensure best practices
Proficiency in agile development methodologies and iterative experimentation from ideation to prototype to pilot to product
Working with us:
Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our careers website.
Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.
At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.
We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
APPLY NOW to do your best work and live your best life with us
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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