Staff Database Reliability Engineer

Why UKG:  

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the role:

Join a team responsible for large-scale, business-critical database platforms supporting 24/7 services. This role is ideal for an experienced Production DBA who enjoys solving complex technical challenges, improving reliability through automation, and leading operational excellence across SQL Server and PostgreSQL environments.

You'll play a key role in ensuring the availability, performance, security and scalability of our database platforms while working closely with engineering, infrastructure and platform teams. Alongside hands-on technical work, you'll provide leadership and guidance to other DBAs, helping build strong operational practices and continuous improvement across the team.

What you'll be doing:

You'll manage and optimise SQL Server and PostgreSQL environments, supporting everything from performance tuning and monitoring through to high availability, disaster recovery and cloud modernisation initiatives. You'll lead incident response for critical production issues, drive root cause analysis, and identify opportunities to reduce operational effort through automation and standardisation.

You'll also help shape our observability strategy, leveraging monitoring and alerting tools to improve service reliability and performance. Working in cloud environments, you'll contribute to migration, capacity planning and cost optimisation initiatives while ensuring databases remain secure, compliant and resilient.

What you'll bring

You have extensive experience supporting production SQL Server environments and strong PostgreSQL administration skills. You're confident working with high-availability architectures, performance tuning, replication technologies and database troubleshooting in complex enterprise environments.

You bring strong automation and scripting capability, with experience using tools such as PowerShell, Python or similar technologies to improve operational efficiency. Experience working with cloud platforms, managed database services, Infrastructure as Code and CI/CD practices will be highly regarded.

Most importantly, you're someone who takes ownership, remains calm during critical incidents, and enjoys collaborating across teams to deliver reliable, scalable services.

About you:

You will have 9+ years' experience as a Production DBA and a degree in Computer Science, Information Technology or a related discipline (or equivalent experience). Industry certifications in SQL Server, PostgreSQL or cloud platforms are advantageous.

This role participates in a 24/7 support model, including on-call rotations and occasional out-of-hours support for critical incidents. In return, you'll have the opportunity to work on complex, high-impact systems while helping shape the future of our database platform and operational practices.

Please note, due to security and compliance regulations only Australia PR holders with Australian Citizenship can be considered for this role.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.     

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected]