THE FUTURE IS WHAT WE MAKE IT.
Senior Account Manager
Location: Melbourne (Vistoria)
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
Make the Best You.
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
Join Us and Make an Impact.
We are seeking an experienced Senior Account Manager to drive business growth and manage strategic customer relationships. This role focuses on developing long-term partnerships, identifying new opportunities, and delivering tailored, value-driven solutions. The ideal candidate will bring strong experience in technical or consultative sales, a proven ability to engage with stakeholders at all levels, and a track record of exceeding revenue targets while ensuring high customer satisfaction.
Key Responsibilities:
- Primary customer interface responsible for the development of business, and management of relationships, with specific customers.
- Serving as the customer's ambassador, trusted advisor, and advocate. Championing the customer’s needs and requirements within the Honeywell organization.
- Developing and sustaining long-term customer relationships at all levels, including senior levels;
- Maintaining a balanced approach to superior customer service and strategic account planning (i.e. quarterly results and long-term account goals);
- Being the focal point for relationship strategies, account and sales plans, proposal strategies, and contract negotiations.
- Driving sales campaigns and business strategic initiatives, while planning for account growth in the long term.
- Engaging early in the customer buying process, diagnosing customer needs, and tailoring solutions to match.
- Identifying new sales opportunities and providing consultative support by building value propositions for solutions into account.
- Work closely with the management team, to ensure 100% customer satisfaction
- Responsible for achievement of revenue, margin plans and economic value-added goals
Key Experience & Capabilities:
- 5–10 years experienced professional with a background in Utilities (Water, Gas, or Electricity),
- Extensive experience in building and maintaining relationships with customers
- A background in either account management or client facing role (e.g. business development, project management, technical delivery); and
- Exposure to B2B sales ideally in the utility sector or process industry.
- Customer engagement at senior levels; building long-term strategic and executive relationships
- Cross selling and consultative selling - experience with collaborating with both clients and own organization to drive a One-Honeywell approach
- At least 5 years’ experience required in lieu of degree
- Opportunity for a seasoned utilities professional to step into a leadership-focused role, supporting operations across Melbourne with occasional (once weekly) visits to the Broadmeadows factory
Who We Are
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
Discover More
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. https://work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
We’re also proud to be recognised as an AWEI Bronze Employer and a Veteran Employment Supporter, further demonstrating our dedication to diversity, equity, and inclusion across all communities.
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About UsHoneywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
