Sportsbook Manager

Amazing opportunity to manage and lead the Sportsbook team at one of Australia's fastest-growing businesses!

What's in it for you?

Are you the Pep Guardiola of sportsbook management? Do you have the strategic vision of Sir Alex Ferguson, the tactical genius of Carlo Ancelotti, and the passion of Jürgen Klopp? If so, we have the perfect sportsbook team for you to manage and take to new heights! We’re on the hunt for a Sportsbook Manager who can lead our betting operations like a top-flight Soccer Manager. You’ll be calling the shots, managing a team of Sportsbooks Analysts is run like a well-drilled title-winning side.

Your role with us:

You are the boss, and you'll work closely with both our Head of Sportsbook and Director of Sportsbook to work towards delivering our Sportsbook strategy. Your role will see you managing a team of Sportsbook Analysts and Assistants to ensure the smooth day-to-day operations of our sportsbook. You’ll be responsible for the general management of the Sportsbook product, creating the processes, reports and tasks that are used by the team day-to-day in analysis and reporting of the Sportsbook product. You’ll also be seen as a go-to figure within the team for escalations and advice on all things risk, limits and settlements.
Further, you’ll be directly responsible for the management of people within the team. With multiple direct reports under your remit, you’ll be a part of their development and goals. This people management will extend to the defining of day-to-day task lists, as well as the creation of rosters based on operational requirements.

Who are we?

At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake.com, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino and sportsbook experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games. Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.
Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 500+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.
Click play, on your career today!

What you'll do:

• Management of direct reports within the sportsbook team. Comprising both Analysts and Assistants, you’ll be managing people directly – having a hand in their development and goals.
• Escalation point. As a Manager, you’ll have the authority to action escalations, both internal and external from match settlements, to VIP requests or reporting site issues,  to name only a few examples.
• Coordinate department workflows. You’ll be responsible for driving the daily schedule and tasks within the team and coordinating weekly meetings, whilst also overseeing  said tasks to provide feedback where needed.
• Develop operational processes. Based on trend analysis and reporting, you’ll be creating and defining new processes and tasks to be used day-to-day; not just in our  Melbourne office, but by our International teams around the globe, all based on data  and operational requirements.
• Roster management. Furthering the above, you’ll also be responsible for developing rosters for the team to ensure appropriate staffing throughout the week based on  operational needs
• Lead the training of new team members. When new team members join the Sportsbook, you’ll be a big part of their early training and development in terms of how to perform tasks and what’s expected of them
• Global collaboration. You’ll not only work closely with the other Managers and Analysts in our Melbourne office, but also with Stake’s International offices, EG Serbian  Sportsbook and CS teams. Regular updates and operational calls with those functions  - in addition to future teams across the globe - will be an important part of your role
• Third-party account management. You’ll be part of operational calls with third-party partners of Easygo, analysing data in advance and creating action points upon conclusion to be followed up within the team.

What you'll bring:

• 5+ years experience in the bookmaking industry, preferably with experience managing direct reports
• A passion and interest for both sports and betting
• Excellent analytical skills with a keen eye for detail
• Excellent communication skills
• Ability to work a rota of shifts flexible to the business requirements.
• Ability to work any 5 of the 7 days, which will include shifts between hours of 07:00 - 21:00
• A positive mindset when faced with challenging requirements and situations.
• An ability to build and maintain positive relationships with external service providers, agencies, vendors, associations, and other external facing organisations.

Bonus points if:

• Knowledge and interest in cryptocurrencies
• Knowledge of Sports and/or Casino terminology.
• Responsible Gaming experience.
• Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Airtable & Intercom

Some of the perks of working for us:

• Two full-time Baristas who will make you coffee, tea, fresh juices & smoothies!
• Daily catered breakfast
• Snack Bar and help yourself drinks fridges on every floor
• Massage Wednesdays - we get professionals to do this!
• Team budgets for lunches and activities to celebrate achievements
• Fun office environment with pool tables, table tennis, your favorite gaming consoles and a Formula 1 simulator
• State-of-the-art end-of-trip facilities
• EAP access for you and your family
• Learning & Development platform with over 9,000 courses
• Paid volunteer day
• Flexible working hours

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. We are passionate about providing a workplace that encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.