Solutions Architect - Venues

Location: Sydney or Melbourne
Employment Type: Permanent, Full time

Start Date: September 2025
Reporting to: Enterprise Architect, Hotels and Venues

Join Australia’s largest retail drinks and hospitality business, and help shape our digital future.

At Endeavour Group, we're not just a retail business — we’re a transformation in motion. Home to iconic brands like Dan Murphy’s, BWS, and Australia’s largest portfolio of licensed hotels (AHL), we’ve been independently operating since our demerger from Woolworths in 2021. Now, we’re investing in our people and technology to build a future-ready organization.

The Solution Architect E2E Venues is a key contributor to the Group’s Architecture Practice, collaborating closely with peer groups, Practice Leads, Delivery & Engineering teams, Enterprise Architects, and Programme/Project leads.

Supporting Hotels Technology in the key domain of E2E Venues, the Solution Architect is responsible for solution architecture that delivers modernised, connected digital and venue experiences for our hotels and accommodation guests and staff.

The Solution Architect develops guidelines, best practices, roadmaps, solution architecture designs and performs technical evaluations that assist technology investment decisions, enabling EGL engineering teams to implement innovative, secure and scalable solutions. The role covers the scoping of current and future applications, and optimisations of process & flow of data between core Venue systems: Gaming, Point-of-Sale, Accommodation, Loyalty, and ERP.

As EGL is on a transformation journey, this role will be key to ensure alignment to Interim and Target states across Enterprise Architecture for Team Technology, ALH Technology and the wider Enterprise. To deliver tactical and strategic initiatives in the venues, the Solution Architect works closely with Solution Managers responsible for Venue systems, Gaming and Loyalty, as well as Business stakeholders, Architects from Data, Integration, and Cyber, and also Technology Practice Leads and Engineers.

Responsibilities:

Provide architectural services, including:

● Collaboration with cross-functional teams to understand business requirements and translate them into scalable and efficient architectures that are well researched with an accepted rationale and delivered with a structured set of architectural artefacts that are useful for multiple audiences.

● Facilitating the adoption of target-state architectures, aligned across the enterprise where applicable, including conducting assessments of application designs for alignment with architectural principles and guardrails throughout project life cycles.

● Autonomously diagnosing and resolving architecture and integration issues, and investigating options to enhance application performance and security through enterprise-level solutions.

● Providing thought leadership to identify & evaluate new technologies and how they can benefit Venues, e.g. AI, fraud detection, facial recognition.

● Collaboration with Data Governance, Cybersecurity, and Platform teams, as well as Risk and Project Portfolio Offices, to capture and track assessment-related issues in project and risk registers.

● Contributing to the Architecture peer group and collaborating with Practice Leads within engineering, squads and Vendor consultants for Loyalty, Gaming and Venues platforms

● Tertiary qualifications in Computer science, Engineering, or related field.

● Minimum 5 years of experience in Loyalty/Venues/Accommodation/Booking/Payments.

● Knowledgeable in designing and integrating systems for Loyalty, Payments, Bookings, EGM's, Gaming, and associated technologies.

● Experience with Agile methodologies such as Scrum or Kanban.

● Experience in an Enterprise Architecture management tool is desirable.

● TOGAF or relevant industry certifications is desirable.

Leadership and Behaviors:
● Ability to think strategically and predict future opportunities.

● Solving challenging business questions, with the independence and freedom to find the best solution.

● An ability to think quickly and creatively to solve business challenges.

● Very strong stakeholder communications, ability to read a room and tailor the message.

● Ability to translate complicated technology solutions and outcomes into plain language, both in speaking and writing.

● Strong sense of team; supporting wider team and celebrating success.

● Strong presentation skills and comfort in front of large groups.

● Problem-solving – ability to stay calm and think on your feet in high-pressure situations. Demonstrate appropriate risk-taking and comfort with ambiguity.

● Professionalism – self-motivated and able to manage multiple initiatives and priorities within specified timeframes. Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; must be comfortable working with multiple teams, be aware of all corporate happenings and seek help when needed.

● Comfort and ability to communicate effectively in senior leadership forums.

Key relationships:

Internal ● Product Managers, Delivery Leads, Tech leads from EndeavourX ● IT Solution Managers across Customer & Team Technology ● Enterprise Architects, Solution Architects, Data Architects, Integration Architects ● IT Leadership and other IT supporting roles such as Service Delivery, Networks, Infra & Operations ● ALH business stakeholders, strategy & operations. 
 

External ● Vendors and Partners ● Consultants ● Regulatory Bodies including gaming regulator as needed.

Why Join Endeavour Group?

Joining Endeavour Group means joining an organisation that is bold, innovative, and genuinely people-focused. Our transformation is one of the most exciting in the Australian market today — and you’ll be at the centre of it.

What We Offer

An opportunity to shape the future of retail, tech and customer experience in Australia
Access to learning, leadership programs and personal development pathways
A hybrid working environment with offices in vibrant Surry Hills
A sociable, supportive, and forward-thinking culture
Ready to Deliver the Future?

If you're passionate about enabling high-impact delivery, elevating governance practices, and leading with purpose — we’d love to hear from you.

Apply now to become a key leader in one of Australia’s most transformative journeys.