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Company overview:
TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
Position Overview
You will be responsible for resolving and correcting the Tracelink product. You will also be responsible for creating patches to resolve customer issues for TraceLink products.
Responsibilities
Design, implement, and maintain high availability solutions.
Contribute to the continual improvement of our Architecture.
Analyze and resolve customer reported problems escalated to engineering for detailed analysis
Create patches to resolve customer reported problems
Work with QA team to fix and verify defects as part of the TL patch and road map releases
Adhere to TL documented software dev life cycle methodology
Collaborate w/ the rest of the Engineering team
Work with customer support
Required Skills and Qualifications
3-5 years software development experience
Bachelor's Degree in a related field
Experience in software development using JavaScript
Experience in developing web-services and web-based APIs
Experience with software development best practices including version control, defect tracking, and unit testing
Ability to communicate effectively and clearly, and collaborate with other disciplines
Passion for learning
Excellent diagnostics skills
Preferred Skills and Qualifications
Experience in building cloud-based applications on platforms such as Amazon Web Services
Experience in Scala software development
Experience with the pharmaceutical industry
Experience with Agile methodologies
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