Site Reliability Engineer

About Us

At Aussie Broadband, things are done a little bit differently. Our goal is to be the telco people love – customers, team members, shareholders and all stakeholders. We do this by living and breathing our values in everything we do, that's the Aussie way. As a B Corp Certified company, we hold ourselves to the highest standards for social and environmental performance, transparency, and accountability. We're proud to have been named one of Australia's Top Employers by HRD magazine.

Listed on the Australian Stock Exchange (ASX: ABB), the Aussie Broadband Group collectively supplies more than 1 million telecommunications services, operates two Tier 1 voice providers in Australia and owns fibre infrastructure.

Our culture is built on five values that guide everything we do:

Don't be ordinary, be awesome | Think BIG | No bullsh*t | Be good to people | Have fun

This is your opportunity to join Aussie Broadband at an exciting time as we expand our team, with two opportunities available: Site Reliability Engineer and Senior Site Reliability Engineer.

In these roles, you’ll play a key part in building the reliable, scalable and automated platforms that power our customers, our teams and our next phase of growth. You will work closely with Network Operations, Network Engineering, Services Engineering, Platforms, Cloud and Software Development to improve reliability, observability and performance across critical systems.

• Design, build and maintain reliable, scalable and resilient systems for a range of workloads.
• Develop automated solutions that improve reliability and uptime for critical services.
• Enhance monitoring, alerting and logging so issues can be identified before they impact customers.
• Support production environments through troubleshooting, incident response and on-call participation.
• Analyse system performance and balance reliability, cost, utilisation and throughput outcomes.
• Maintain infrastructure platforms using Infrastructure as Code tools such as ArgoCD, Ansible or Terraform.
• Document processes, infrastructure configurations, incident responses and post-incident reviews.
• Work in PHP applications to troubleshoot issues, design improvements and implement changes that revolve around improving reliability. 
• Mentor others and help build a culture of shared ownership and continuous improvement.

You’re a practical problem-solver who enjoys working with others, learning quickly and bringing clarity to complex technical environments. You’re comfortable working across software, cloud, infrastructure and operations, and you’re motivated by building systems that perform reliably at scale.

• Experience with cloud platforms such as AWS or Azure and container orchestration with Kubernetes.
• Strong knowledge of Linux systems, networking, distributed systems and high-availability architectures.
• Experience writing well-tested, maintainable code, ideally in Go, Python or PHP.
• Familiarity with CI/CD tools such as GitLab.
• Experience with PostgreSQL or other SQL databases.
• Experience with observability tools such as Prometheus and Grafana.
• Knowledge of infrastructure and software security best practice.
• Experience with SuSE Rancher, Harvester or related components would be highly regarded.

Why Join Us

At Aussie Broadband, we celebrate difference and are committed to creating an inclusive workplace where everyone can bring their whole self to work. As a proud Equal Opportunity Employer, we support and celebrate diversity every day it's just one of the ways we live our value of "Be good to people."

We also give back to the communities we serve through our Pledge 1% commitment, community sponsorship programs, and paid community service leave for all staff.

The Good Stuff

• 26 weeks paid parental leave for permanent employees, for both primary and secondary caregivers (in addition to any government-paid leave)

• Discounted internet up to the value of $109 per month

• 20% off Mobile services

• Fitness Passport for access to multiple gyms and pools across Australia

• Flexible working arrangements

• Employee Assistance Program (EAP)

• Discounts with Specsavers, HCF, and many more

• Monthly rewards and recognition

• Internal training and development resources to support your career growth

• Yearly Aussie merch allowance

Ready to Join?

Hit the apply button to submit your application and our team will be in touch!

Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire.

For questions, reach out to [email protected]. Just note that all applications must be submitted via the job link.