Service Coordinator

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY
Under moderate supervision, coordinate, track and update site surveys and construction project status for residential and commercial coax and fiber projects.
MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Support Construction in the permitting process, often as a subject matter expert, in the Permit Master role.
• Know the status of and report on permits for the supported area.
• Coordinate and track aging surveys.
• Ensure construction referrals are scheduled and completed timely.
• Respond, route and track requests and updates on construction projects for residential and commercial fiber and coax projects.
• Ensure construction management tools are updated with correct project status and current notes.
• Monitor and report on required pole transfer activity.
• Adhere to industry specific local, state, and federal regulations, as applicable.
• Know, understand and follow company policy.
• Perform other duties requested by supervisor.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to analyze and interpret data
• Ability to work independently
• Ability to handle multiple projects and tasks within established timelines
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Ability to make decisions and solve problems while working under pressure
• Ability to prioritize and organize effectively
• Ability to reach with hands and arms, to bend, to talk and hear, and to read and use a computer
• Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
• Knowledge and ability to use the following office equipment computer, telephone, copier, fax, calculator, and stapler
• Knowledge of company products and services

Required Education

• High School Diploma or equivalent work experience
• Continuing education coursework in project administration or equivalent experience

Required Related Work Experience and Number of Years

• Demonstrated communication skills - 2+
• Project Coordination - 2+
• Computer programs (i.e. Microsoft office) and other industry related software

PREFERRED QUALIFICATIONS
Preferred Education
Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
TSV117 2025-60687 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.