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RateHawk

Senior TPP Account Manager Asia

Posted Yesterday
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Remote
Hiring Remotely in Malaysia
Mid level
Remote
Hiring Remotely in Malaysia
Mid level
Lead a team of Account Managers in Asia, manage key suppliers, execute regional strategy, drive sales initiatives, and oversee API integrations.
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Description

is a travel-tech company that owns 3 international brands: RateHawk, ZenHotels & RoundTrip. For the past 13 years, we have successfully created a unique service that provides everything our partners need to make travel planning easy and trips comfortable.

This is a remote vacancy open to candidates residing in APAC.

Requirements
    • Lead and support a team of Account Managers across the Asian region, including setting goals, tracking performance, mentoring, and participating in hiring.
    • Manage key API-connected suppliers: maintain regular contact, build strategic relationships, and align on growth plans and commercial terms.
    • Define and execute the regional supplier strategy: optimize the portfolio, conduct negotiations, and drive profitability.
    • Monitor supplier performance metrics, profitability, and competitiveness; identify risks and growth opportunities.
    • Oversee and troubleshoot feed configurations, ensuring all API connections are correctly set up and functioning as intended.
    • Collaborate with internal teams (technical, product, finance, customer support) to resolve operational issues and enhance supplier performance.
    • Understand and monitor the impact of API integrations on operational KPIs (e.g., availability, pricing accuracy, success rate).
    • Drive sales growth initiatives and identify new business opportunities across the region.
    • Contribute to internal process improvements and cross-functional projects.
    • Represent the company at industry events and trade shows.
    • Provide regular reporting and performance updates to senior leadership.

Key Qualifications

    • 3+ years of experience in account management within travel tech industry.
    • Hands-on experience working with API-connected suppliers and platforms (e.g., TravelgateX, Juniper, Derbysoft).
    • Experience in supplier negotiations, feed troubleshooting, and project coordination.
    • Team management experience as a plus.
    • Fluent Chinese and English, other languages as a plus.

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Benefits

We Offer You

    • Flexible schedules and opportunity to work remotely.
    • Ambitious and supportive team who love what they do, appreciate each other, and grow together.
    • Internal programs for adaptation and training, development of soft skills, and leadership abilities.
    • Partial compensation for participating in external training and conferences.
    • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
    • Corporate prices on hotels and travel services.
    • MyTime Day Off - an extra non-working day without loss of compensation.

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Top Skills

APIs
Derbysoft
Juniper
Travelgatex

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