As a Senior Technical Writer, you will create and update technical documentation, collaborate with teams, and improve documentation processes.
At Objective, we create software that makes a difference. With over 400 people and five development labs across Australia, New Zealand, the United States, and the United Kingdom, Objective is a leading developer of SaaS solutions for government and regulated industries.
We’re looking for our next addition to join our Wollongong team as a Senior Technical Writer where you’ll be required to interpret user requirements and produce high quality, well- presented technical documentation, such as installation guides, admin guides, developer guides, end-user online help. A creative flow and the ability to take ownership will be key to your success. Implementing brand new content and owning the delivery, this newly created role will give you the next step you are looking for!
Our culture is one thing that is stronger than ever. It is our people who are paramount to driving our ongoing success. Our product team is made up of tenacious software developers and they need your writing skills to help craft the next part of the solution.
A day in your role:
- Produce new and update existing documentation with every product release.
- Gain an understanding of new features by working closely with product owners, developers and testers.
- Work on multiple documentation milestones simultaneously.
- Refactor existing documentation to make it accurate and easy-to-use.
- Create education and guidance materials to support end user onboarding and product certification programs.
- Contribute to the continual improvement of documentation tools and processes.
Your skills, experience and beyond:
- 5 + years of technical writing experience in software development or information technology environment.
- Tool Proficiency – Skill in understanding technical systems, products or processes and accurately translating them into accessible content.
- Familiarity with documentation authoring tools such as Microsoft Word, MadCap Flare or similar as well as markup languages like Markdown and/or HTML/CSS.
- Extensive experience in writing for non-technical, technical and developer audiences and effectiveness in working with subject matter experts, developers, product managers and other teams to gather and verify information.
- Ability to work collaboratively, take ownership and a strong sense of creativity.
- Experience in using the latest technological advances in documentation delivery.
What we offer:
- Hybrid work arrangements
- Discounted health insurance
- Rich learning and enablement programs
- Regular team events
- A gender-equal and inclusive workplace
At Objective, we recognise and celebrate our diverse team as pivotal to our strong employee engagement and our high-performing culture, underpinned by Our Values.
We are an equal opportunity employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by the applicable laws in the regions we operate in.
To provide a positive experience, please advise our Talent Team of any adjustments or accommodations required during the recruitment process so we can support you.
Top Skills
CSS
HTML
Madcap Flare
Markdown
Microsoft Word
Objective Corporation Melbourne, Victoria, AUS Office
Tower 4, Level 11, World Trade Centre, 18-38 Siddeley Street, Melbourne, VIC, Australia, 3005
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