Are You Ready?
CAI is a professional services company established in 1996 that has grown year over year to nearly 800 people worldwide. For Life Sciences and Mission Critical industries that need to deliver critical solutions in high-stakes environments, we provide accelerated operational readiness and unparalleled performance at the highest standard through our rigorous approach, field tested processes, and elite expertise developed over 30 years.
Our approach is simple because our Purpose informs everything we do:
- We exist to be the trusted solution for our clients as they strive to build a better working world and improve the human experience.
At CAI, we are committed to living our Foundational Principles, both professionally and personally:
- We act with integrity
- We serve each other
- We serve society
- We work for our future
At CAI, we believe in a relentless dedication to excellence, pushing boundaries and surpassing
expectations. From the beginning, we’ve challenged ourselves to do what others wouldn’t. Not just setting industry standards but redefining them entirely. We are bold in our thinking and creative in our approach. We operate at the intersection of wisdom and technology and thrive when they come together with humanity. For us, operational readiness isn’t simply a goal. It’s a way of life. Because tomorrow demands to be at the forefront of today. We do this through tireless effort, precision, efficiency, and an unwavering belief that there is always room for advancement. We’re not interested in how it used to be done. We’re obsessed with how it will be done.
Department: Life Sciences - Australia
Reports To: Country Manager – Australia
Job Summary
The Senior Technical Lead (Australia) is the most senior technical individual within the Australian business. This role provides high-level technical leadership and oversight across all service lines, ensuring excellence, consistency, and compliance in project delivery.
The Senior Technical Lead is expected to maintain approximately 80% billable utilisation through leadership of their own client project(s), while dedicating approximately 20% of their time to supporting the Country Manager in strategic, technical, commercial and capability development initiatives.
Key Responsibilities:
- Technical Oversight & Governance
- Serve as the highest technical person within the Australian business.
- Provide high-level oversight across all active projects to ensure technical quality and consistency of delivery.
- Act as final escalation point for complex technical or delivery challenges.
- Ensure alignment with CAI global standards and quality systems.
- Drive continuous improvement in technical execution and methodologies
- Project Leadership
- Lead and deliver client project(s) as Project Lead, Technical Lead or senior subject matter expert.
- Maintain strong client relationships and serve as trusted advisor.
- Ensure projects are delivered safely, on schedule, within scope and to the highest quality standards.
- Identify and support growth opportunities within varies accounts.
- Strategic, Proposal & Business Development Support
- Partner with the Country Manager to shape technical strategy in Australia.
- Provide technical leadership in proposal development including scope definition and methodology design.
- Review and contribute to technical content of bids and submissions.
- Participate in client meetings and solution discussions in support of new business pursuits.
- Support account strategy, opportunity qualification, and pipeline growth.
- Assist in evaluating commercial and technical risk associated with new engagements.
- Talent Leadership & Technical Recruitment
- Define resource needs, lead, and participate in technical interviews for prospective CAI agents.
- Assess candidates’ technical competence and alignment with CAI’s Foundational Principles.
- Provide structured feedback to support hiring decisions.
- Mentor agents and promote knowledge sharing across disciplines.
- Client Advisory & Market Leadership
- Serve as senior technical advisor to key Australian clients.
- Represent CAI in industry forums and professional networks.
- Strengthen CAI’s technical reputation in the region.
- Quality Risk & Operational Excellence
- Ensure compliance with regulatory frameworks and CAI quality systems.
- Promote disciplined risk identification and mitigation practices.
- Champion safe working practices and an inclusive culture
- Bachelor’s degree in Engineering, Life Sciences, Science or related technical discipline; advanced degree preferred.
- 15+ years’ experience within GMP-regulated pharmaceutical, biotechnology or life sciences manufacturing environments.
- Demonstrated experience leading complex, multidisciplinary technical projects.
- Experience contributing to proposal development and client solution design.
- Strong commercial awareness and understanding of professional delivery models.
- Excellent written and verbal communication skills.
- Willingness to travel within Australia as required.
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