Sinch provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, Sinch is the number one choice for easy and engaging business messaging.
Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.
Sinch Engage is our SaaS platform that facilitates millions of customer interactions every single day. This team plays a critical role in our rapidly expanding product offering. As we grow, we have an increased responsibility to maintain our platform security, availability and performance to provide a worldclass experience to our customers, partners and internal teams. To make things more interesting as we expand across regions, we need to comply with rules in new jurisdictions, whilst becoming ever more visible to bad actors that wish to take advantage of our product.
Senders and Tooling team is part of our Application domain and responsible of some of our critical platform services in Sinch. This is an exciting opportunity for someone who likes to work on platform services using state of the art technologies in a distributed multi regional environment.
We are Cloud deployed and make heavy use of automation, serverless applications and containerization. We try to maintain a loose coupling philosophy when writing our software. This means each building block of our infrastructure does one thing and does it well; we try to remain as modular, simple and clear as possible. We encourage the use of external open-source libraries and welcome any possible contributions rather than reinventing the wheel. We also support use of external tooling when and where this makes sense and help us focus on our objectives. We want to focus your energy, passion and grey matter to write code that makes our product so great and robust which helps us retain our customer's full trust.
You will be joining a cross functional team with full stack engineers and be one of the first hires in Melbourne for that team. You will report to the Engineering Manager and work closely with product and architecture to design and develop new solutions. Your role is critical for the success of the team, as we are truly global, you’ll often have to collaborate with other teams on how to leverage existing solutions within our complex eco-system and build on top of them to help us deliver accurate solution faster. You can work across different stack and languages. Your deep understanding of software architecture and SDLC will help you thrive in this environment.
Key responsibilities:
- Develop high performing solutions that scale in production environments
- Design solution options leveraging existing and new capabilities
- Review pulls requests and provide constructive feedback
- Work in scrum teams and contribute to breaking down cards in grooming
- Develop quality code that has high levels of test coverage
- Provide mentorship for intermediate and junior team member
To be successful as the Senior Software Engineer, you will possess the following skills and attributes:
- Experience as a Senior Engineer with industry knowledge
- A clear understanding of software development lifecycle
- A keen interest for data analytics and data driven solutions
- Excellent knowledge of Java and/or Go is a must
- Distributed application development is a must
- Excellent knowledge of Restful API
- Excellent knowledge of CI/CD, buildkite is an advantage
- Excellent knowledge of GIT
- Experience with some time series database is a clear advantage
- Experience with Kong API Gateway is a clear advantage
- Experience with a cloud provider mandatory, AWS is a clear advantage
- Experience with React is a plus but not mandatory
- A collaborative approach
- An eye for problem solving/solution oriented
We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.
Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.
We value our team by offering;
- WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.
- PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
- CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest.
- TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
- STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
- TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
- CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
- MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
- TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more.
If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.
