Senior ServiceNow Technical Consultant

Job Description:

Why join DXC Technology?
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.

As a Senior ServiceNow Technical Consultant, you will help customers transform their business by creating high quality ServiceNow outcomes. You will have an opportunity to work on a wide variety of client facing projects including implementations, custom applications and large digital transformations. In this hands-on role, your focus will be on producing robust technical solutions using the ServiceNow platform.
You will perform both technical and functional roles and will undertake hands-on ServiceNow implementation activities on a day-to-day basis. Not only will you design the solution, but you will also deliver it, alongside a team of driven and like-minded ServiceNow specialists, experienced strategists and industry experts to deliver successful transformations for the client.

The right candidate will also have the opportunity to work closely with the sales, pre-sales teams to identify and progress customer opportunities.  This role can be based in Sydney or Melbourne.
What’s on offer

• Work with like-minded consultants and architects to deliver innovative solutions across multiple, diverse industries  
• An excellent remuneration package commensurate with the level of experience and contribution to the growth of the company
• Chance to work for some of Australia’s largest ServiceNow clients on projects which leverage ITOM, ITSM, ITBM, HRSD, GRC, SecOps, integrations, custom applications, and other ServiceNow applications and ISV solutions
• Structured internal career advancement opportunities
• Be part of a specialised product focus group, with opportunities to work alongside DXC Microsoft/SAP/Oracle/Salesforce delivery teams and leveraging DXC Global ServiceNow business groups
• Be part of a supportive team which supports your career development and success through highly collaborative breakout sessions allowing you to enhance your skills and share knowledge
• Part of team that encourages and incentivises out of the box thinking, innovation to drive products and services within the ServiceNow ecosystem
• Exposure and opportunity to work in digital and business transformation

The skills you will bring

• 6+ years of experience in ServiceNow and of delivering robust, best-practice based ServiceNow implementations
• A high level of proficiency in Javascript, Angular JS and other ServiceNow scripting
• Experienced writing ServiceNow server-side scripting (Business Rules, Script Includes etc)
• Solid skills/experience working with Development APIs.
• Expertise in ServiceNow automation integrations through ServiceNow Orchestration and Web Services
• Strong stakeholder management experience and a demonstrated ability to influence and consult (discussing pros, cons, and risks) while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
• Strong ability to provide well-conceived, clearly articulated, pragmatic and minimal technical debt solutions and recommendations to complex business problems and communicating these to non-technical audiences
• Ability to deliver effectively and efficiently by working autonomously as well as within a team
• ServiceNow base certifications plus a minimum of two full learning path certifications in ITSM & ITOM/ITAM
• Strong written and verbal communication skills
• Excellent time management skills
• Ability to run design workshops, conduct training and communicate with customer C-level stakeholders
• Work in agile/scrum development process
• Proven experience in handling complex foundation data source integrations like Entra ID, Workday, SAP as well as BAU integrations like LDAP, email, e-bonding between different systems
• Proven experience in understanding and capturing business requirements, streamlining complex business/IT processes and help manage/deploy ServiceNow capabilities using agile methodologies

Your working environment

In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
 

• Extensive resources to support your onboarding and continual development including DXC University
• We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
• More time to do the things you love with flexible leave options, including purchased leave
• Take time to give back with charitable and emergency services volunteer days
• Well-being matters to us and our Employee Assistance Program is there to support you and your family
• And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

How to apply & our commitment to you in return

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.