The Senior Sales Engineer Specialist will engage customers, support sales strategies, provide technical expertise, and enable partners in cybersecurity solutions.
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
We’re seeking a dynamic and highly skilled Sales Engineer Specialist to join our presales team. This role will focus on enabling and accelerating customer outcomes through cybersecurity platform storytelling, managed detection and response (MDR), and incident response alignment, all while staying deeply in tune with the threat landscape and C-level buyer challenges.
You will serve as the technical expert across the sales lifecycle—educating, influencing, and solving complex security challenges alongside our customers, partners, and internal sales teams.
Please note this role is based in Melbourne, Australia
What You Will Do
- Customer Engagement
- Act as a trusted cybersecurity advisor to prospects and customers from technical leads to CISOs.
- Understand and articulate security pain points, threats, and risk mitigation strategies.
- Drive discovery, solution design, and technical validation across Sophos' full product and services portfolio.
- Provide high-level architecture guidance and cyber strategy aligned to business goals.
- Lead technical win strategy and ensure successful proof of concepts, demos, and evaluations.
- Identify opportunities for solution expansion and long-term value creation in key accounts.
- Partner & Channel Enablement
- Deliver technical enablement to MSSPs, MSPs, Strategic Channel Partners, and distributors.
- Guide partners to effectively position Sophos solutions across the upper mid-market and enterprise segments.
- Collaborate with partners to shape go-to-market solutions and align with joint opportunity plans.
- Champion the Sophos technical vision to channel communities and integrators.
- Strategic Sales Support
- Partner with Sales & SEs to drive territory planning, technical account strategy, and pipeline growth.
- Influence revenue goals by supporting opportunity qualification, proposals, and technical closure.
- Represent Sophos at customer events, executive briefings, and strategic meetings.
What You Will Bring
- 5+ years in a presales or technical consulting role within cybersecurity or enterprise IT.
- Strong knowledge of cyber threats, attacker behaviours, and modern detection strategies.
- Deep technical experience with network security, EDR/XDR, MDR, SIEM / SOAR, email/cloud security, and SOC operations and firewalls
- Proven ability to influence technical and executive audiences through storytelling and solution framing.
- Experience with MDR, incident response planning, and demonstrating ROI from managed detection and response services.
- Strong knowledge of competitive cybersecurity vendors and platform differentiation strategies.
- Industry certifications (e.g., CISSP, CEH, GIAC, CCSP, etc.) are a plus.
Desirable
#LI-AB1
#B2
#LI-Remote
Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
Top Skills
Cloud Security
Cybersecurity
Edr
Email Security
Firewalls
Mdr
Network Security
SIEM
Soar
Soc Operations
Xdr
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