The management of creative talent at R/GA is core to how we deliver brilliant work, meet our client needs and create an inclusive culture. It is the nervous system that drives collaboration, integration and efficiencies across Australia and with our global offices. We are looking for someone with empathy, energy and proactivity to help us not just manage our creative talent but ensure that at R/GA they can do the best work of their career.
The role of the Senior Creative Resource Manager is to work with our creative leads to cast teams for client briefs and continue to manage the dynamic talent needs for projects as priorities shift and change. R/GA Australia has capability in advertising communications, content, brand design and digital product and experience. Often our projects involve multi-discipline teams, so an understanding of both traditional and digital creative development and production is vital. Day-to-day your focus will be on managing the flow of work through the agency, working with producers and client service to ensure key milestones and deadlines are met.
At R/GA we are driven to create a more human future and that starts with our team. This role will play an important part in ensuring creative talent are set up to achieve their own personal goals by working on the briefs that align to their growth plans. Importantly, this role will also help our creative talent to achieve the right balance between work and life. We know that the best work happens when people feel empowered, supported and challenged in the best way - this role will be central to making all of that happen.
The Senior Creative Resource Manager will be a part of the Talent Team, which includes an Executive Talent Director, APAC, a Talent Partner focused on acquisition and talent experience and Talent Experience Associate.
Here’s what you should know if you want to be a Senior Talent Manager at R/GA:
On any given day you might
- Partner with Creative leads to compile teams that optimize our talent across various client projects, ensuring they are appropriately staffed and utilized
- Show a deep understanding of the talent pool’s skill sets across all disciplines
- Connect with talent on a regular basis and partner with their manager on career goals and future project opportunities
- Work with business and discipline leads on workforce planning, discussing talent goals, casting priorities, talent gaps and lead casting meetings as the main point of contact for staffing projects
- Work with producers, finance and office leads to understand client engagements, SOW’s and revenue forecasts
- Identify when internal talent are not available and facilitate freelance and contract hires when needed
- Escalate issues related to group rotations, retention or employee relations, workflow and projected staffing needs
- Find ways to improve talent-related processes, share recommendations to leadership, report on productivity and other staffing metrics and call out trends/concerns
- Ensure staff utilisation in tracked, projected and up-to-date in relevant project management, HR and finance systems
- Work with Talent leads in other markets to cast multi-geographic teams for client assignments and new business opportunities when needed
- Monitor timesheet compliance
The Ideal person:
- Has a passion for innovative creativity and the creative process
- Has strong communication skills, including written, verbal and interpersonal communications
- Is proactive and solution orientated
- Has advanced organizational skills
- Has an entrepreneurial spirit and is a team player
- Has experience working with a wide range of stakeholders including senior management
You bring
- 4+ years of experience with production/project management, talent/resource management or related field
- Prior experience in a digital agency or creative production environment preferred
- Ability to lead meetings, drive conversations and resolve conflicts
- Understanding of talent/resource management reporting and general tools
- Ability to work in a creative and fast paced environment
Bonus Points
- If you drive talent development and growth and support the talent experience
- If you are a change agent and challenge conventional casting ideas.
- If you push for integration - for atomic and diverse teams
- If you foster creative integrity
