Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
RESPONSIBILITIES
- Senior Developer/Production Support Role
- Seasoned individual capable of handling broad scope projects that have short to medium-term focus and can work with guidance on more complex projects
- Responsible for driving designs to ensure they align with architectural roadmap and can be adhered to within project schedule and budget.
- Participate in Peer Reviews of designs and code
- Make sure the individual designs, integrate and create a working overall design; identifies gaps, problems and dependencies between individual designs/systems
- Develop, design, and implement personalized customer communications using Quadient Inspire for omni-channel campaigns—digital print, mail, email, mobile, and SMS
- Collaborate with cross-functional teams to gather requirements and create efficient communication workflows aligned with business-critical objectives.
- Ensure file compatibility and output optimization for digital printing, including generating high-resolution print files (PDF, AFP, etc.) and meeting postal requirements.
- Troubleshoot and resolve technical issues related to Quadient workflows, layout programming, data integration, and output quality for digital printing.
- Conduct quality control checks, ensuring layout accuracy, color consistency, and data integrity before production.
- Stay current on Quadient Inspire platform updates, industry trends, programming best practices, and prepress technologies.
Basic Job Qualifications
- At least 5+ years of development experience in CCM
- At least 5 years of experience working with Quadient Inspire in development, layout programming, and prepress role, specifically in print, mail, or digital marketing and business-critical communications (e.g., statements and billing notices) and experience with Inspire Scaler and interactive components.
- Real time experience in Migration projects and Strong proficiency in integration.
- Experience with data processing and prepress operations, including file preparation, postal processing, color management, and quality control for digital printing.
- Some programming experience in C#, .NET, SQL, JavaScript, and familiarity with integrating APIs.
- Proficiency in layout programming for digital printing and optimizing files for efficient production workflows.
- Strong understanding of customer communication management (CCM) principles and omni-channel marketing strategies.
- Ability to work with data to create highly personalized customer communications.
- Ability to work in a fast-paced, deadline-driven environment with changing priorities while maintaining high-quality output.
- Have a strong overall knowledge of various print formats (AFP, PDF, PS, PCL, XRX, etc…)
- Experience with complex document types such as contracts and financial statements
Preferred Job Qualifications
- Experience or working knowledge of Document Sciences xPression Suite of Products
- Exposure/knowledge of legacy document assembly tools a plus (xPression, CompuSet, Documerge, Transformer, DesignPro, Elixir, IPS)
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
