Lead product strategy and execution for Xero's front-end experience, manage product lifecycle, engage with customers, and drive iterative improvements.
Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
About the role and team
At Xero, the Small Business Experience team builds and maintains core functionality and guidelines in order to power a consistent user experience for millions globally. We collaborate with product teams to ensure intuitive and beautiful software, championing efficiency and scalability.
We’re looking for a Senior Product Manager to contribute to the overall product strategy and execution for Xero’s front-end experience. You’ll be comfortable working closely with your cross functional peers in design, engineering and other product teams to ensure a cohesive and effective user interface.
What you'll do
- Lead the strategic framing of products within your overall strategy and future objectives.
- Lead customer engagement, research, and insight collection to embed customer data in decision-making and risk assessment.
- Identify valuable customer problems and comprehensively frame solutions for testing and refinement.
- Lead the development of product roadmaps, release strategies, and ensure effective product launches.
- Take responsibility for managing non-functional risks (security, privacy, compliance, etc.) and lead trade-off decisions.
- Consistently review, monitor, and analyse commercial and customer results, leading iterative improvements to existing products.
- Manage products across their entire lifecycle, from launch to sunset, ensuring continuity and strategic alignment.
- Contribute to developing and implementing product practices, and train, coach, and recruit team members.
What you'll bring with you
- Strong track record of owning a product area end-to-end, from discovery through to delivery and impact.
- Independent operator and comfortable navigating ambiguous environments to drive progress.
- Technically fluent in order to work effectively with front end engineers and designers to shape and ship enablers that meet the needs of internal technology customers
- Strong relationship building and influencing skills to cut through different domains and teams to achieve outcomes.
- Experience in building and scaling reusable systems (design systems experience is a plus).
- Prior experience working in a similar product-led, SaaS environment is desirable.
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family. Health insurance, life insurance, and income protection.
We offer wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value.
You’ll do the best work of your life at Xero!
Top Skills
Design Systems
Product Management Software
SaaS
Xero Hawthorn West, Victoria, AUS Office
Xero Melbourne (HQ) Office
Xero’s head office in Australia is in the buzzing suburb of Hawthorn, a stone’s throw from the CBD. Here, a diverse mix of Xeros work in both global and regional teams.
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