This is Adyen
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Senior Product Manager - Token Services
Ordering a pizza? Buying a pair of trainers? Watching a movie? Hailing a ride? Chances are Adyen is handling your payment. Adyen’s Digital Secure Payments team is responsible for an important part of the payments engine of the Adyen platform. We ensure digital experiences can be seamlessly secured from the card selection, passing through a smooth authentication and tokenization process, to ultimately deliver a higher conversion for our merchants. We strive to optimize card payment performance in existing markets and add new payment features for various use cases. Through our direct connections into the global card networks of Visa, Mastercard, American Express, Discover, Diners, JCB, and China UnionPay, we can provide the highest quality of payment processing while also leading the market in terms of product innovation.
We’re looking for an experienced and driven Senior Product Manager to take charge of Adyen's tokenization offerings, including our Token Vault, Account Updater, and Network Tokenization services. In this role, you’ll have the opportunity to lead critical product initiatives, work closely with internal teams and external partners, and make an impact on how merchants deliver secure and seamless payment experiences
What you’ll do:
- Own the Product: Take full ownership of Adyen’s tokenization products, shaping their development to meet both current and future market needs.
- Set the Vision: Work with commercial, support, and development teams to create and maintain a forward-thinking product roadmap. Balance immediate needs with a long-term view to ensure sustained growth and innovation.
- Deliver Results: Collaborate with engineers to prioritize and execute product development projects. Ensure new features and improvements are delivered effectively and meet the needs of our merchants.
- Drive Merchant Success: Identify ways to optimize transaction flows and work on getting these improvements implemented, ensuring they benefit our global merchants.
- Collaborate Internally: Act as a key point of contact between merchants and Adyen’s internal teams, ensuring alignment across departments for seamless product delivery.
- Engage Externally: Build and maintain relationships with key industry players like Visa, Mastercard, and local regulators, navigating cultural and time zone differences to drive successful partnerships.
Who you are
- Product Management Experience: 5+ years of experience in product management, with a strong track record of leading cross-functional teams and delivering impactful results.
- Domain Expertise: Preferably domain knowledge in payments, fintech or related fields with deep knowledge of tokenization, payment networks (e.g., Visa, Mastercard), and compliance standards (e.g., PCI DSS).
- Technical Acumen: Ability to work closely with engineers, understand APIs, system architectures, and deliver technically complex products.
- Strategic Leadership: Proven experience in developing product strategies, driving cross-functional teams, and managing relationships with external stakeholders like payment networks and regulators.
- Analytical & Results-Oriented: Strong data-driven mindset, skilled in interpreting complex data, A/B testing, and delivering measurable business outcomes.
- Exceptional Communication & Collaboration: Ability to articulate technical concepts clearly to diverse audiences, engage with global teams, and influence stakeholders effectively.
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
